DEPARTMENT OF CHILD SAFETY

Permanency and Youth Services
3003 N Central Ave, Phoenix, AZ 85012

Salary: $37.9808 HRLY / $79,000.06 Salary 

Grade: 23

Closing Date: Wednesday, November 19, 2025

This position is directly responsible for management and oversight of the Extended Foster Care Comprehensive Service Model, and other services related to young adults 18 an older. This includes contract consultation and development, monitoring and fidelity and compliance of those contracted services. This position will also responsible for the program and project development within youth and young adult services and the Subject Matter Expert in the Youth Thrive Framework. The EFC Program Manager will be an expert in Arizona’s Young Adult Program, with an emphasis on DCS’s Extended Foster Care Program. responsible for supporting the Chafee H Foster Care Program for Successful Transition to Adulthood (federal grant) for youth 18 and older which includes documentation for the state plan, and all related federal reporting, interpretation of policy, statewide training and technical assistance to stakeholders, maintenance of forms, gathering and analyzing information from various data systems, maintaining and contributing information to data systems.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Directly responsible for managing the EFC Success Coach contract that work as field units to assess safety, wellbeing, and building competency with young adults to support their ability to live outside the foster care system. Staff high level cases, including after hour placements and needs of young adults. Assess, and complete data to ensure that units are meeting program goals. Prepares reports as needed.
  
• Supervise 18+ team, provide 1:1 coaching, complete annual evaluations and other supervisory tasks. Train and partner in DCS field practice work with Program Managers and Supervisors. Provide coaching, consultation and certification on, Youth Thrive, DCS program specific training to the contracted providers; support or facilitate Age of Majority (AOM) staffing’s meetings; and support contractors case planning for young adults who demonstrate high level needs, such as higher levels of behavioral health or medical support. May require driving for state business.
  
• Work on program development for further evidence-based practices and programs as well as internally with DCS on contracts regarding older youth. Consults in cases which need expertise in youth centered practice. Informs policy on EFC Programing. Establishes and maintains work standards, procedures, methods and rules for a region section outside the Department.
  
• Supports Arizona's compliance with the programmatic and fiscal requirements for assigned areas of responsibility, including NYTD with contracted providers and the fidelity and compliance of the program.
  
• Assess and support staffing specific cases to ensure fittingness of EFC Success Coach case assignment that fully supports the young adult’s needs and provide recommendations of case re-assignment (if needed)
  
• Other duties as assigned as related to the position

Knowledge of:

• Understand the functions of strengths-based case management.
  
• Resourcefulness in problem solving.
  
• Social services of federal, state and local programs and resources regarding area of assignment
  
• Terminology of Arizona's child welfare system processes, including Youth Thrive Framework
  
• DCS policies and procedures; child welfare policies; general policies pertaining to investigating reports of abuse/neglect; Trauma informed practice
  
• Group facilitation, conflict resolution
  
• DCS related programs; program planning; group dynamics; and evaluation process
  
• Consultation, development, monitoring, and compliance related to contracted services
  

Skills In:

• Oral, written and interpersonal communication
  
• Interviewing and eliciting information
  
• Organization and management of workload
  
• Problem identification and solutions
  
• Decision making and conflict resolution
  
• Facilitation and coordination of culturally diverse meetings
  
• Following program policies and procedures, rules and regulations, group process, evaluation and interpretation
  
• Interviewing, assessing safety and risk, and Multi-tasking
  
• Working with transition age youth and young adults with foster care involvement who are at-risk of homelessness or are homeless.
  
• Demonstrate awareness of the value of cultural responsiveness, positive youth development, and trauma informed practice in task implementation.
  
• Time Management
  

Ability To:

• Provide supervision and coaching
  
• Establish and maintain effective relationships with young adults, DCS Specialists, other programs, agencies and departments
  
• Write and speak with clarity and effectiveness
  
• Represent and make appropriate decisions for DCS when working as a liaison in regard to interactions with DCS Staff, other agency personnel, and community partners and providers
  
• Analyze complex and detailed information
  
• Organize, multi-task and prioritize work load
  
• Make independent decisions and work under general supervision
  
• Collect, enter, and interpreter data
  
• Work with minimal supervision, and follow through with delegated tasks and accountability. - Have good time management skills

• Bachelor’s degree from an accredited college or university in education, social work, psychology, counseling or other related fields with 1 year of experience in working directly with transition age youth in Arizona's foster care system.
  
• Preferred Master’s degree from an accredited college or university in one of the above mentioned.

Requires the possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any driver training. Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration.

Employees must clear the DCS Central Registry.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical, dental, life, and short-term disability insurance plans
  
• Top-ranked retirement and long-term disability plans
  
• 10 paid holidays per year
  
• Vacation time accrued at 4:00 hours bi-weekly for the first 3 years
  
• Sick time accrued at 3:42 hours bi-weekly
  
• Deferred compensation plan
  
• Wellness plans

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.