DEPT OF TRANSPORTATION

TECHNICAL LEARNING & DEVELOPMENT
1130 N. 22nd Ave,
Phoenix, AZ 85009

Salary: $103,023.76 to $113,023.76 

Anticipated Salary: $108,023.76

Grade: 26

Closing Date: 10/27/2025

Under the general direction of Employee and Business Development Administrator, the Employee Learning and Development (L&D) Manager is responsible for managing and overseeing the Leadership & Professional Development, Workplace Learning & Technical Development, Technical Learning Delivery, and the AZ Local Technical Assistance Program (LTAP) programs, directing and coordinating these programs through subordinate managers, and ensuring alignment with the agency’s objectives. Responsible for development and delivery of employee learning programs that effectively support the needs of the agency. Build custom solutions, and leverage internal and external resources to deliver continuous learning and upskilling for all employees ranging from entry level employees to senior executives. Will work cross-functionally across the division and the agency to integrate these solutions into all elements of the employee lifecycle in supporting and securing the Learning and Development governance in the agency. Model ADOT values through leading, coaching and developing problem solvers to implement and sustain a continuous improvement culture. Leaders are accountable, transparent, and communicative as they foster an inclusive, diverse, and safe environment.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Directs and coordinates the activities of the Leadership & Professional Development, Workplace Learning & Technical Development, Technical Learning Delivery, and the AZ Local Technical Assistance Program (LTAP) programs. Oversees the development, implementation, and evaluation of ADOT’s learning curriculum, ensuring alignment with learning objectives, standards, and best practices. Collaborate with internal/external stakeholders to develop and/or update employee development needs while leveraging user-friendly data driven and technology solutions to maximize the efficiency of all business processes of the programs.

Analyze the programs, develop strategies, assess risks, implement, monitor, build, maintain and constantly improve the end-to-end learning and development strategy for all levels of the organization. Manage the design, build and facilitation content (solutions, offerings, trainings) for a variety of audiences. Extend leadership development agency wide and integrate into offerings and existing processes. Collaborates with management by leveraging technology to improve and measure skill development of employees, support and secure the learning and development in the agency.

Manage and supervise the programs activities, curriculum and course design, delivery and evaluation; cost accounting and measurement of course efficiency and effectiveness. Management and oversight of the agency's Tuition Reimbursement program.

Knowledge of:
• Foundational understanding of adult learning theory, training delivery methods, and the training and development lifecycle.
• Training strategies and methods including behavioral theories.
• Deep understanding of how adults learn, instructional design, and best practices in talent development
• Continuous improvement practices
• Local and State transportation laws, policies, procedures, regulations and funding requests for training activities•
• Program Management including budgeting concepts and preparation, allocations, projects and monitoring procedures.
• Business operations, financial management and public administration principles, practices and management methods.
• Agency and local governments transportation organizations and their functional units.
• Talent development principles
• Qualitative and quantitative data analysis and report writing

Skill in:
• Organizational development and administrative practices.
• Strategic learning and development
• Research methods and problem resolution.
• Local governments political and transportation planning and programming process.
• Governmental organization structures and operational characteristics.
• Customer relations and problem solving in dealing with sensitive issues and ones requiring a high level of discretion
• Assess organizational needs for performance improvement and management success.
• Written and oral communication skills.

Ability to:
• Coach and develop employees, including continuous improvement practices and principles.
• Meeting and negotiation strategies and dynamics.
• Lead and manage multiple teams and training programs.
• Communicate and interact with subordinates, superiors, government officials and the general public.
• Analyze data and draw conclusions.
• Develop and implement action plans.
• Lead continuous improvement projects.

Ten or more years of experience in the Employee, Career, Organizational, Leadership or Professional Development field.
BA degree in education, human resources, training] and development, organizational development or related field preferred.
Experience in employee development, talent management, performance management, employee engagement and succession planning preferred.

This position requires driving or the use of a vehicle as an essential function of the job, and the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:
• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Mandatory participation in the Arizona Retirement System (ASRS) is required.

For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at srecruitment@azdot.gov or phone call at (602) 712-8188 option 2.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712-8188 option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.