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  • 515009
  • MESA
  • Full-time


The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located throughout the state of Arizona, with its central office located in Downtown Phoenix. DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect.



Job Location:

Address: Maricopa County

Posting Details:

Salary: $52.8847 

Grade: 26 

This job announcement will remain open until a candidate has been selected


Under the general direction of the Deputy Director of Field Operations, this position serves as the DCS Program Administrator for regions in Maricopa County. This position is responsible for overseeing, leading, and making decisions specific to the region regarding: region program and practice planning, implementation, management and evaluation. Ensures compliance with federal and state laws, rules and regulations, policies and administrative directives. Develops, implements, manages and evaluates strategies to meet the Department's mission and values specific to child safety, permanency, and well-being. Develops and reviews operations, procedures, specific budgetary and fiscal planning and management. Provides contract oversight, builds support and strengthens community relationships with community partners, non-governmental organizations and other government entities (state, county, and municipal). Oversees the hiring, retention and support of all personnel. Plans and evaluates the use of equipment and office resources. Represents the region in meetings.

Job Duties:

- Confers and meets with Program Managers, Program Supervisors and region staff on a daily basis regarding policy, personnel issues and administration of child protective services. Travels to offices within region to meet with line staff and assist in identification and resolution of problems and issues. Ensures issues are resolved and building concerns are elevated immediately.
- Responds to assignments from DCS Director, Deputy Director, Administrators and other members of the DCS Executive Leadership Team. Identifies policy issues in need of change or review, makes recommendations to the DCS Executive Leadership team and the DCS Policy Unit.
- Evaluates cases for critical case reviews and as a part of the practice improvement process, assesses the quality of work, identifies intervention needs and takes action. Coordinates regional strategic planning, implementation, management and evaluation activities as they pertain to child protective services.
- Supports and engages in the utilization of the Department's management system which includes: standard work, tiered accountability, and visual performance management and implements initiatives and counter measures that result in continuous improvement.
- Hires, disciplines, assigns work, evaluates and oversees regional staff. Performs special projects as assigned.
- Participates in the development of legislature recommendations and Department policy and procedures and ensures compliance with federal and state laws, rules, and regulations, and administrative directives within area of responsibility.
- Administers, plans, implements, manages and evaluates the Regional budget in coordination with executive leadership. Develops and monitors budget including managing fiscal resources and equipment.
- Other duties as assigned.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- State and Federal legislative processes and budget processes
- State and Federal child welfare laws and regulations and employment laws and regulations
- Strategic planning processes, executive communication techniques, conflict resolution, and mediation strategies
- Contracting principles and state contract processes
- Judicial system knowledge including Court Appointed Special Advocate (CASA) and Foster Care Review Board (FCRB) agencies
- Principles of child abuse and neglect - child welfare systems, child development, family centered practice, clinical supervision for child welfare agencies
- State and Federal laws and regulations governing services to vulnerable individuals
- Community and public relations
- Public administration principles and practices
- Principles and practices in supervision and management
- DCS policies and procedures
- Strategic planning techniques and process
- Arizona Dept. of Administration (ADOA) Personnel Rules and Personnel Management

Skill in:
- Strong verbal and written communications skills
- Public speaking
- Organizational management
- Managing budget
- Effective leadership methods and processes
- Working with vulnerable children and families, community organizations, advocacy groups, diverse populations and the media
- Directing, delegating, and reviewing and assessing work products
- Making decisions, analyzing, interpreting and evaluating a wide variety of technical and administrative information/data

Ability to:
- Plan organize, direct and evaluate staff
- Demonstrate critical thinking, problem solving and conflict resolution methods
- Manage budget and make sound fiscal decisions, resource allocation and usage
- Anticipate facility issues and identify solutions to resolve issues
- Establish, foster and maintain good working relationships with internal and external customers and Department colleagues
- Develop, implement, manage, and evaluate strategic plans
- Demonstrate effective leadership and communication by serving as the liaison between the region and Central office
- Building a strong regional team and supporting others in the service of vulnerable children and families

Selective Preference(s):

Master's or Bachelor's Degree in Social Work or closely related field from an accredited college or university. Experience in child welfare/protective services and as a DCS Program Manager in a Child Protective Services agency.

Pre-Employment Requirements:

Requires the possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.11). Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration. Mileage may be reimbursed, if applicable.
(Arizona Administrative Code Revised 1/29/2020)

Must be able to secure and maintain an Arizona Fingerprint Clearance Card.

Must be able to secure and maintain clearance from DCS Central Registry.


As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!
Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.
We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Positions in this classification participate in the Arizona State Retirement System (ASRS).
Enrollment eligibility will become effective after 27 weeks of state employment.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-2903.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.