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Program Administrator Senior

  • 538140
  • PHOENIX
  • DEPT OF HEALTH SERVICES
  • Full-time
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DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300.00 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Quality Assurance Administrator Senior

Job Location:

Address:  150 N 18th Ave, Phoenix, AZ 85007

This Posting is for Current Internal ADHS Applicants ONLY.

Posting Details:

Salary: $73,000 

Grade: 23

Job Summary: This Posting is for Current Internal ADHS Applicants ONLY.

The Quality Assurance (QA) Administrator oversees the quality assurance program within the statewide population-based cancer registry and surveillance program, ensuring compliance with national standards. Involves long-range strategic planning and leadership of daily management operations of the QA Unit, under the general direction of the Office of Health Registries Systems Manager. Supervises a team of staff, interns, and temporary contracted personnel. Reviews staff work products, formulates improvement plans, and consults on the QA Unit's budgetary needs. The QA Administrator executes and supervises complex advanced technical work. Develops and conducts audits and studies, reports findings to internal and external stakeholders. This position ensures hospitals and other required entities comply with state statutes and regulations governing program data standards of accuracy, timeliness, and completeness. Performs program evaluation, manages the death clearance protocol, co-leads federal and national data submissions, and oversees the statewide Training Program and policy development. The QA Administrator will collaborate closely with the registry epidemiologist and operations supervisor to enhance quality and training initiatives. This position facilitates data linkages and inter-registry data.

Job Duties:

Effective and efficient management of the Arizona Cancer Registry QA Unit within the program, including hiring and training of staff, supervision of staff, writing of performance evaluations, maximizing of resources, collaborative planning, and creation of work plans addressing all deliverables for quality assurance initiatives. Includes oversight of training activities, updates to internal policy/procedure manual, and development of guidance documents.

Plans and conducts statewide assessments of cancer registry data quality through audits and studies of reporting hospitals and other entities to ensure compliance with state and national regulations. Develops protocols, design software applications, and generates reports based on findings. Communicates results to internal and external stakeholders. Works collaboratively to involved develop with the audits. Internal dashboard to monitor compliance. Oversees the budget for audit activities and manages the staff.

Oversees and manages the annual death clearance project, and provides direction to staff involved in process. Ensures compliance with the national death clearance accuracy standards. Collaborates with the epidemiologist to enhance the process, which involves integrating hospital discharge data and utilizing the Health Information Exchange (HIE).

Monitors the federal grant in relation to the objectives and performance measures of the Quality Assurance Program, ensures that all activities meet and exceed established standards. Oversees the CDC Data Quality Evaluation and program evaluation requirements of the federal grant. Develops, implements and evaluates policies, procedures, standards and guidelines for the Quality Assurance Program and contributes to the writing of grants and other funding proposals.

Serves as the subject matter expert for cancer registry applications such as Match*Pro, Web Plus, GenEdits, and EditWriter to further enhance the reporting capabilities of the registry. Manages software updates and conversions for the registry database. Researches, develops, and distributes the EDIT metafile required by mandated reporters statewide to ensure adherence to a prescribed set of standard edits.

Performs, monitors, and tracks data linkages and data exchanges for the Quality Assurance Program. Collaborates with the ADHS Well Woman HealthCheck Program and with the Hopi and Navajo Breast and Cervical Programs to facilitate and conduct data linkages. Partners with other U.S. state central cancer registries to conduct data exchange activities.

Leads the quality review of cancer cases involved in high level projects, including approved HSRB research studies and cancer concern investigations. Performs ad-hoc studies and compiles general and statistical reports used by management.

Co-leads the registry annual data submissions to comply with the highest data quality standards established by national and federal partners.

Interprets cancer registry rules, regulations, and policies for hospital cancer registrars and reporting entities, and provides technical assistance and program guidance. Collaborates and maintains partnerships with various stakeholders, including hospital systems, physicians, other reporters, cancer registry software vendors, state cancer registries, national entities, and federal and tribal partners.

Other duties as assigned as related to the position.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Statutes and agency rules, regulations, policies and procedures pertaining to cancer registration.
- Comprehensive knowledge of cancer registration standards as outlined in the following references: American College of Surgeons Commission on Cancer data dictionary (e.g., STORE); Arizona Cancer Registry handbook; the International Classification of Diseases for Oncology; the SEER Program Manual (Surveillance Epidemiology and End Results Program); the SEER Summary Staging Manual; the American Joint Committee on Cancer Staging Manual; the Solid Tumor Rules related to the determination of primary tumor and histology; the SEER*Rx Interactive Antineoplastic Drug Database, and the Hematopoietic Database.
- Human anatomy and physiology related to the diagnosis and treatment of cancer.
- Medical terminology related to the diagnosis, pathology, staging, and treatment of cancer.
- Quality assurance and data analysis practices.
- Strategic planning, development, and implementation.
- Report preparation and data presentation.
- Principles of management and program planning, program evaluation, and grant processes.
- Microsoft products and data base management.
- Google and Adobe products.
- Cancer Registry products (Web Plus, Match*Pro

Skill in:
- Supervisory skills involving hiring, training, motivating and evaluating program staff.
- Interpersonal relations as applied to contacts with subordinate staff, mandated reporters, and stakeholders.
- Oral and written communication.
- Analyzing and evaluating cancer incidence data to identify problems, make determinations, and summarize findings.
- Project and program management and organization.
- Analyzing and evaluating technical and epidemiologic data
- Technical report writing.
- Proficient computer and software skills (e.g., Microsoft products, Google Suite, Adobe Acrobat).
- Leadership.
- Budget development and implementation.

Ability to:
- Plan, organize and administer a health program.
- Synthesize complex scientific/medical data and audit results.
- Prioritize and organize multiple complex projects.
- Complete tasks, and develop quality work products.
- Make presentations to small and large groups.
- Set and achieve goals and objectives.
- Resolve program of non-compliance from reporting hospitals and other reporting entities.
- Identify outcomes and performance measures.
- Appropriately delegate to build consensus and achieve outcomes through subordinates and partners.
- Maintain attention to both short-term goals and long-term strategy and vision.
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Selective Preference(s):

Bachelor of Public Health or Health Information Technology or related field, work experience in a cancer registry or health program and 3 years experience managing complex programs. Master's degree in Public Health may substitute for 1 year experience.
Pref. given to candidates w/coursework in program planning and evaluation. Increasing responsibility in public health programs.

Pre-Employment Requirements:

This Posting is for Current Internal ADHS Applicants ONLY.

Driver's License.
Credentialed ODS-C (Oncology Data Specialist - Certified) within 2 years of hire. Guidelines at http://www.ncra-usa.org

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

Contact Us:

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing nicole.zawacki@azdhs.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements