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  • 511974
  • Full-time


Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.

DES serves more than 3 million Arizonans. Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.

Division of Developmental Disabilities (DDD)

Job Location:

Address: 4000 North Central Avenue, Phoenix, Arizona 85012 

Posting Details:

Salary: 44,039.41 - 47,780.30 

Grade: 18

Closing Date: Open Until Filled

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures  

Job Summary:

Would you like to be part of an amazing culture that helps Arizonans reach their full potential through providing services to support them? The Arizona Department of Economic Security (DES) is looking for individuals that are committed to service, community, and teamwork. The Department of Economic Security Division of Developmental Disabilities is seeking an experienced and highly motivated individual to join our team as a Program Monitor.

The Program Monitor is responsible for compliance inspections of licensed/certified programs serving individuals with developmental disabilities, through statewide on-site visits; also assesses compliance with appropriate statutes, rules, regulations and standards of health and safety. Extensive In-state travel is required, including out of town overnight stays away from the primary office.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Job Duties:

•Evaluates programs by conducting statewide on-site visits for compliance with appropriate statutes, rules, regulations, and standards of health and safety.
•Writes reports detailing results of monitoring visits with a request for remediation/corrective action plan to be submitted by the agency for violations.
•Plans for evaluation of Contracted Sites by reviewing past reports/records, incident reports, complaints, etc.
•Conducts follow-up visits to programs to ensure implementation of remediation/corrective action plans.
•Provides technical assistance and training to provider agencies.
•Conducts additional onsite reviews to determine a programs readiness to serve members.
•Travels extensively statewide to remote and local locations to complete reviews.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
•Developmental Disabilities rules, regulations, programmatic requirements, and standards.
•Contract expectations for Division services.
•Personnel practices and staff training.
•Behavior modification techniques.
•Individual Support Plans (ISP).
•Person Centered Service Plans (PCSP), Individual Support Plans (ISP) or Individual Education Plans (IEP).

Skill in:
•Oral and written communication and documentation.
•Public speaking and negotiation.
•Analysis of large amounts of data.

Ability to:
•Utilize databases and common computer programs at a proficient level.
•Interpret and apply federal and state laws, rules and regulations and contracts.
•Establish positive and professional relationships with Qualified Vendors, Division staff and co-workers.
•Analyze, interpret, evaluate and problem solve.

Selective Preference(s):

•Will possess up to two (2) years of experience providing knowledge and understanding of programmatic standards and contract monitoring of contracted settings or other services.
•Experience can be achieved by running or supervising community residential, day, or employment settings. Experience working direct care with or knowledge of vulnerable populations. Experience completing audits or monitoring for compliance.
• Experience working with Person-Centered Service Plans (PCSP), Individual Support Plans (ISP) or Individual Education Plans (IEP) or previous experience with quality assurance or process improvement processes, is highly desirable.

Pre-Employment Requirements:

•Extensive In-state travel is required, including out of town overnight stays away from primary office. This position requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2- 10-207.12.). Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.
•Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-2758.07 in order to work with children and vulnerable adults.
•Candidates for this position shall be subject to a search of the Child Protective Services Central Registry pursuant to A.R.S. 8-804.


The Arizona Department of Economic Security offers a comprehensive benefits package to include:

- Career Advancement & Employee Development Opportunities
- Flexible schedules to create a work/life balance
- Tuition Reimbursement
- Participation in the Arizona State Retirement System (ASRS)
- 10 paid holidays per year
- Stipend Opportunities
- Infant at Work Program
- RideShare and Public Transit Subsidy
- Affordable Medical, Dental, and Vision
- Life and Disability Insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

Apply through azstatejobs.azdoa.gov. For questions about this career opportunity, please call Anthony Vallone at 480-356-2946 or email avallone@azdes.gov. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-356-2946.

Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.