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  • 508079
  • Full-time


Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.

DES serves more than 3 million Arizonans. Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.

Division of Employment and Rehabilitation Services (DERS)
UIA Tax Office

Job Location:

1789 West Jefferson Street, 2nd Floor, Phoenix, AZ 85007

Posting Details:

Salary: $20.3519/hourly ($42,331.95 Annually) 

Grade: 19

Closing Date: Open until sufficient resumes are received

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

Job Summary:

Would you like to be part of an amazing culture that helps Arizonans reach their full potential through temporary assistance? The Arizona Department of Economic Security (DES) is looking for individuals that are committed to service, community, and teamwork.

The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) performs an integral role in improving Arizona’s workforce by assisting individuals who are unemployed or underemployed, and those with barriers, to prepare for and obtain meaningful employment. DERS supports Arizona employers with recruitment assistance by connecting them to a skilled workforce.

We are seeking an experienced and highly motivated individual to join our team as a Program Project Specialist 2 with the UIA Tax Office. This position serves as the UI Tax project coordinator under the Unemployment Administration (UI). Performs special projects as directed, coordinates with Tax Section management to design, develop, modify, and implement various Tax projects. Serves as Disclosure Officer to ensure the confidentiality of Federal Tax Information (FTI). Serves as Custodian of Tax Records. Develops work processes, training materials and provides training for Tax Section staff. Advises Tax managers of any upcoming changes in statutes, processes, and security.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Job Duties:

• Serves as Tax Section project coordinator with other programs within DES and other agencies.
• Works closely with the UI Tax Managers to coordinate, develop and implement various Tax Section projects.
• Serves as Custodian of Tax Records, accept court subpoenas, confer with AG & GIA office's regarding subpoena compliance.
• Ensure confidentiality of Tax Records are disclosed to authorized personnel.
• Research and respond to all Records Request with a certification of Authentication.
• Testify in court hearings as expert witness.
• Serves as Disclosure Officer to ensure the confidentiality of Federal Tax Information (FTI) for IRS to maintain the UI Tax program.
• Coordinates with Tax Section & DES security personnel to implement existing and updated FTI confidentiality procedures & report on the Tax program's compliance with them as required by the IRS.
• Confer with the UI Tax Managers and other team members to report on progress of special projects, discuss Tax Section issues and problems, propose solutions and actions through a sharing of ideas at staff meetings.
• Creates meetings for management and meets with other programs within DES.
• Review correspondence and prepare draft responses for the UI Tax Managers, correspond directly in response to complaints and request for information from employers and their representative, other members of the public, and state federal government officials.
• Gather, compile and compute statistical/metrics to the UI Tax Managers.
• Complete Quarterly Tax operation reports to DOL for timeliness measures.
• Conducts Quarterly "Deposit Timeliness Sampling" for reporting UI Tax operations to DOL.
• Develops work processes, training materials and provides training for Tax Section staff.
• Travels to different locations to conduct presentations to educate employers and representatives to explain tax provisions of the Employment Security Law of Arizona.
• Other duties as assigned as related to the position.

Knowledge, Skills & Abilities (KSAs):

• Knowledge of objectives and structure of UI program, particularly in the UI Tax Section.
• Knowledge of Federal and State statutes and regulations pertaining to UI taxation, UI Tax policies & procedures, UI Tax Section's computerized Tax Employer Accounting Multi-system (TEAM}, UI Benefit Section's computerized General UI Development Effort (GUIDE}, unemployment claim accounting system.
• Skills in interpersonal relationships, oral and written communication, computer systems usage, research and analysis, problem solving, general math and data entry.
• Ability to work independently and under direct supervision.

Selective Preference(s):

• College degree or completion of some college coursework.
• Minimum of two years of experience working in the UI Tax Program.

Pre-Employment Requirements:

• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• The position will require a current, valid Arizona Driver’s License. Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) and have an acceptable driving record in accordance with DES Fleet Management-Safety Program policy and procedures (DES 1-07-26 & DES 1-07-26-01). Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.


We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.
-Affordable Health, Dental, Vision and Life and Disability Insurance
-10 holidays per year
-Paid Vacation and Sick time off - start earning it your 1st day
-Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)
-Contribute to, and participate in the Arizona State Retirement System
-Ride Share and Public Transit Subsidy
-Career Advancement Opportunities
-Tuition reimbursement
-Opportunity to work remotely (home office) on an ad-hoc basis

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work, you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please call (480) 204-2707 or email daisyrhodes@azdes.gov.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 204-2707 or email daisyrhodes@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.