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PROGRAM SERVICE EVALUATOR 3

  • 504442
  • TUCSON
  • DEPT OF CHILD SAFETY
  • Full-time
  • Closing at: Jan 25 2022 at 23:55 MST

DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located throughout the state of Arizona, with its central office located in Downtown Phoenix. DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect.

PROGRAM SERVICE EVALUATOR 3

DCS REFERRAL UNIT

Job Location:

1455 S. ALVERNON RD
TUCSON, AZ 85711

Posting Details:

Salary: 16.8783/HR 

Grade: 16

Closing Date: 1/25/2022

Job Summary:

The Program Services Evaluator 3 (PSE 3) processes requests made by field staff for the Department of Child Safety (DCS) clients for the following services: purchase orders, out-of-state requests for services, non-contract claims, foster care reimbursement, and independent living and housing subsides. 

Job Duties:
  • Collaborates with Office of Procurement and Contracts on establishing direct contracts/out-of-state purchase orders, and non-contract claims for DCS field staff. Assists DCS field staff with out-of-state services such as: supervised visitation, parent aide, drug testing, counseling, psychological services, etc.
  • Assists the payment processing unit with adding or correcting service authorizations to resolve billing/payment issues.
  • Processes foster care reimbursements, Independent Living provider requests, Transitional Independent Living Program funds and housing subsidy requests for DCS field staff.
  • Serves as a back-up to the PSE 1 or 2 and may process service authorization requests for services for children/adults for parent aide services, supervised visitation, in-home services, building resilient families, psychological or counseling requests, adoptive home-study requests, as well as psychiatric evaluation. May monitor the mailbox or send correspondence to providers as needed.
  • Provides technical assistance either in person, by telephone or email to field staff or service providers.
  • Maintains, enters, updates and tracks service authorizations and other Guardian data as requested by the supervisor and Program Manager.
Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Federal and state laws and statutes governing contractual agreements
- Federal and state funding rules and regulations
- Fundamentals of budget development and expenditure controls
- Community resources available to meet needs of program clientele
- Contemporary service programs and delivery systems in public agencies
- Federal laws governing assigned program areas
- Policies and procedures established for the work system

Skills in:
- Work Management
- Verbal and written communication
- Programmatic and fiscal data analysis
- Evaluation and Interpretation
- Interpretation of laws, rules, regulations pertaining to the work system
- Contract negotiations
- Interpersonal relations as applied to interaction with contract and government agency representatives and citizen advocacy groups

Skills in:
- Work independently and collectively with colleagues and team members
- Contribute to discussions and offer ideas and solutions
- Multi-task
- Prioritize and organize work
- Be detail oriented
- Coordinate and organize work projects
- Train staff

Selective Preference(s):

The ideal candidate will have at least (1) year work experience in a related position, experience in procurement and contracting, and computer experience and/or training related to computer applications such as Word, Excel, Outlook, Internet Explorer, CHILDS.

Pre-Employment Requirements:

Requires possession of and ability to retain a current, valid state-issued driver license appropriate to the assignment. Employees who drive on state business are subject to driver license record check, must maintain acceptable driving record and must complete any required driver training (see Arizona Administrative Code R2-10-207.12). Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration. Mileage may be reimbursed, if applicable.

The ability to secure and maintain an Arizona Fingerprint Clearance Card and the ability to secure and maintain clearance from the DCS Central Registry.

Benefits:

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!

Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.

We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-2903.  Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.