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Program Services Evaluator 4

  • 539770
  • PHOENIX
  • DEPT OF CHILD SAFETY
  • Full-time
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DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

Program Services Evaluator 4

Job Location:

OFFICE OF FINANCE & ADMIN SERVICES
3003 N Central Ave Phoenix, AZ 85012

Posting Details:

Salary: $22.5830 HRLY/$46,972.64 Salary 

Grade: 18

Closing Date: Until filled

Job Summary:

This position leads/oversees the staff who completes complex eligibility determinations for children in Foster Care with regards to federal entitlements for the Title IV-E programs and maintains compliance with all federal, state and administration criteria. In addition, this position reviews, processes and completes federal and IV-E eligibility determinations for drawing down federal funding for the Department of Child Safety (DCS), is responsible for effective/comprehensive delivery of assigned Foster Care services, and makes recommendations for new/revised operating procedures necessary to complete responsibilities and comply with new laws, regulations and procedures.

Job Duties:
  • Oversees eligibility staff. Examines, evaluates, and approves or denies a high volume of complex eligibility determinations for children in foster care. Ensures timely and accurate determinations have been made. Requires research and analysis of information obtained from case manager records, Guardian, Wage Data System (CACTUS), Arizona Technical Eligibility Computer Systems (AZTECS), HEA+ data system, courts and other sources to make accurate determinations and includes requested information via phone and email. Provides technical support/assistance to manager, assigned personnel, external stakeholders, and internal/external agencies with regard to interpreting policies and Title IV-E/Title XIX eligibility standards.
  • Oversees and evaluates the activities of all assigned personnel at the end of each rating period. Approves leave requests, recommends disciplinary action, if necessary, and conducts training to ensure assigned personnel are aware of existing and new federal and state regulations, policies and procedures affecting their areas of responsibility.
  • Interacts with other divisions within the department and other agencies regarding a wide variety of eligibility issues. Reviews and interprets federal and state laws, statutes and regulations to conduct quality assurance on determinations that have been made. Recommends necessary corrections. Attends all staff meetings and meetings with other state or non-state agencies, as required.
  • Prepares and submits accurate and timely reports as required by the agency, division or department.
  • Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):

Knowledge of:

  • Federal rules and regulations for Title IV-E and Title XIX entitlements
  • Title IV-E policy
  • Family Assistance Administration (FAA) and Medical Assistance (AHCCCS) rules
  • Guardian, AZTECS, AHCCCS, BG01 and HEA+ data systems
  • Administrative practices and principles
  • Personal computer usage including proficiency with various software packages such as Microsoft Office and mainframes

Skills in:

  • Organization to balance multi-faceted job responsibilities
  • Providing technical assistance to other DCS staff as necessary with regard to interpreting policies and Title IV-E standards
  • Independent decision-making
  • Verbal and written communication
  • Establishing and maintaining interpersonal relationships
  • Researching and data analysis
  • Problem resolution
  • Prioritizing work assignments and meeting established deadlines

Ability to:

  • Comprehend and explain program policies, procedures, rules and regulations
  • Accurately calculate eligibility determinations
  • Interpret federal and state statutes, rules and regulations
  • Establish and maintain effective working relationships with both internal and external customers
  • Provide technical assistance and interpretation
  • Handle detailed work with accuracy and speed
  • Maintain confidentiality
  • Analyze data and reports
Selective Preference(s):

The selected candidate will have Title IV-E eligibility experience and IV-E policy.

Pre-Employment Requirements:

Must be able to secure and maintain clearance from the DCS Central Registry.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:

  • Affordable medical, dental, life, and short-term disability insurance plans
  • Top-ranked retirement and long-term disability plans
  • 10 paid holidays per year
  • Vacation time accrued at 4:00 hours bi-weekly for the first 3 years
  • Sick time accrued at 3:42 hours bi-weekly
  • Deferred compensation plan
  • Wellness plans

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements