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Program Specialist

  • 539149
  • PHOENIX
  • DEPT OF CHILD SAFETY
  • Full-time
  • Closing at: Mar 3 2026 - 23:55 MST
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DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located throughout the state of Arizona, with its central office located in Downtown Phoenix. DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect.

PROGRAM SPECIALIST - TRANSITION FACILITATOR

Job Location:

PERMANENCY AND YOUTH SERVICES
3003 N Central Ave Phoenix, AZ 85012

Posting Details:

Salary: $27.8125 HRLY/$57,850.00 Salary 

Grade: 20

Closing Date: March 3, 2026

Job Summary:

The Transition Facilitator will monitor youth in out of home care at age 17 through age 18 ensuring youth who are likely to age out of foster care are transitioning to the Extended Foster Care (EFC) Success Coaching program through a referral process. This position will be responsible for out reach to the field staff, training field staff on the Success Coaching program, monitoring fidelity and compliance of the transition process, participating in youth's staffing/TDMs to be a SME on the transition process and ensuring progress is moving to permanency for those not be referred to the Success Coaching program. Monitor AOM meetings are occurring and as needed facilitate AOM meetings for youth out of state on ICPC, participate in the assessment and planning for the youth's return. This position will also have responsibility of opening and or transferring youth IL or EFC cases in Guardian and submitting Motions for Extended Foster Care and Addendum Report.

Job Duties:
  • Maintain a complete listing from Power BI on youth in out of home care at 17 through their 18th year. Completes referrals for the EFC Success Coaching program at 17.5 when determined likely to reach the age of 18 in care; maintain reports on the timeliness of the referral process, which will include scheduling and identification of participates for the AOM and final transition plan meeting.
  • Evaluate youth with permanency goals other than APPLA, confirming the permanency is completed by participating in under 18 staffing's, and Permanency TDMs. Participate in under under 18 staffing and Permanency TDMs as a SME, to consult on eligibility for aftercare and education resources.
  • Meets and supports DCS Field understanding of the program and process for EFC coaching program. This includes facilitation of unit and section meetings, training to field and community members on the process, as well as out reach directly to staff. Works collaboratively with the DCSS, Behavioral health, Juvenile Justice to support transition planning and begin the rapport-building process.
  • Collects Voluntary Extended Foster Care Agreements ensuring EFC Success Coaching contractors meet the federal and state time requirements. Within 10 days of the qualified young adult signing the Voluntary Extended Foster Care Agreement, prepare the Motion for Extended Foster Care and Addendum Report detailing why participation in extended foster care is in the young adult’s best interest. Submit a copy of the signed Voluntary Extended Foster Care Agreement and the Addendum Report to the Duty Assistant Attorney General to file a motion with the court.
  • Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):

Knowledge of:

  • Problem solving.
  • Social services of federal, state and local programs and resources regarding area of assignment;
  • Terminology of Arizona's child welfare system processes, including Youth Thrive Framework
  • DCS policies and procedures; child welfare policies; general policies pertaining to investigating reports of abuse/neglect;
  • Trauma informed practice
  • Group facilitation, conflict resolution
  • DCS related programs; program planning; group dynamics; and evaluation process.

Skills in:

  • Oral, written and interpersonal communication
  • Interviewing and eliciting information
  • Organization and management of workload
  • Problem identification and solutions
  • Decision making and conflict resolution
  • Facilitation and coordination of culturally diverse meetings
  • Following program policies and procedures; rules and regulations; group process; evaluation and interpretation;
  • Interviewing; assessing safety and risk; and multi-tasking.
  • Working with transition age youth and young adults with foster care involvement who are at-risk of homelessness or are homeless.
  • Awareness of the value of cultural responsiveness, positive youth development, and trauma informed practice in task implementation.
  • Time management

Ability to:

  • Provide supervision and coaching
  • Establish and maintain effective relationships with young adults, DCS Specialists, other programs, agencies and departments.
  • Write and speak with clarity and effectiveness.
  • Represent and make appropriate decisions for DCS when working as a liaison in regard to interactions with DCS Staff, other agency personnel, and community partners and providers.
  • Analyze complex and detailed information
  • Organize, multi-task and prioritize work load.
  • Make independent decisions and work under general supervision
  • Collect, enter, and interpreter data
  • Work with minimal supervision, and follow through with delegated tasks and accountability.
Selective Preference(s):
  • Good knowledge of human services principles and practices.
  • Relevant experience in case management.
Pre-Employment Requirements:

This position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11). Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration. Mileage may be reimbursed, if applicable. (Arizona Administrative Code Revised 1/29/2020)

Must be able to secure and maintain an Arizona Fingerprint Clearance Card.

Must be able to secure and maintain clearance from DCS Central Registry

Bachelor’s degree from an accredited college or university in education, social work, psychology, counseling or other related fields with 1 year of experience in working directly with transition age youth in Arizona's foster care system.

Preferred Master’s degree from an accredited college or university in one of the above mentioned.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:

  • Affordable medical, dental, life, and short-term disability insurance plans
  • Top-ranked retirement and long-term disability plans
  • 10 paid holidays per year
  • Vacation time accrued at 4:00 hours bi-weekly for the first 3 years
  • Sick time accrued at 3:42 hours bi-weekly
  • Deferred compensation plan
  • Wellness plans

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV.   Requests should be made as early as possible to allow time to arrange the accommodation.  Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov.  The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements