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PROGRAM SPECIALIST

  • 502928
  • PHOENIX
  • DEPT OF HEALTH SERVICES
  • Full-time

DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefits package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

PROGRAM SPECIALIST

DIVISION OF PREPAREDNESS 

Job Location:

Address: 150 N 18th Ave. Phoenix, AZ 85007  

Posting Details:

Salary: $52,000 

Grade: 21

Job Summary:

This position, under the general direction of the Public Health Emergency Preparedness Bureau Chief, will manage and coordinate a multitude of support activities within the PHEP bureau. In this role, they will perform a variety of complex program tasks which include updating, maintaining, and testing the Department's Continuity of Operations Plan (COOP). The need for regular maintenance of the ADHS Continuity of Operations Executive Management Plan (ADHS COOP EMP) is required per Governor's executive order and has been tested through exercises and the identified areas for improvement need to be addressed on an ongoing basis.

Job Duties:

- Act as the bureau's Preparedness Integration Coordinator, responsible for working with all divisions within the department on the maintenance of the Continuity of Operations Executive Management Plan (ADHS COOP EMP). This will include all project worksheets by division and function.
- Work on an ongoing basis with ADHS division subject matter experts, ADHS leadership, and ADSH healthcare partners to update and improve their COOP plans and ensure connectivity to the overall ADHS Executive Management Plan.
- Support the Health Emergency Operations Center and participate in Agency/Bureau/Section meetings and training.
- Development of specific sections and annexes of the COOP EMP, including Alternate Facilities, Continuity Personnel, and specific SOPs for resumption of agency essential processes, based on state COOP planning guidance.
- Work with internal and external partners to develop and implement Corrective-Action Planning that documents the strengths and areas for improvement related to ADHS continuity of operations planning.
- Conduct conference calls and in-person meetings as appropriate to facilitate developing and refining the ADHS-COOP-EMP and associated Process Worksheets. Work with the departments liaisons to develop detailed continuity personnel lists and procedures and incorporate them into the ADHS COOP EMP.
- Assistance to the Planning and Partner Integration sections of PHEP with planning initiatives as needed.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Working with individuals of varied groups, maintaining attention to detail, and being highly organized yet flexible and comfortable tracking multiple projects in a rapid and fluid environment.
- Management of projects and systems involving information technology.
- Strong computer skills in application use and implementation of programs such as Visio, Adobe Acrobat, Microsoft Excel, and Microsoft Office.
- Communicate clearly and effectively in person, over the phone, through emails, and letters.
- Performance Management (PM), and Continuous Quality Improvement (CQI), and Lean methodologies.

Skill in:
- Customer service.
- Teamwork and cooperation.
- Accountability.
- Communication.
- Problem-solving.
- Technical/functional expertise and results orientation are the standard state and agency performance competencies.

Ability to:
- Work on multiple projects simultaneously, and meet deadlines.
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Selective Preference(s):

Bachelors degree in business, public health, or a related field and 3 years of work experience with program/project management. A Master's degree may substitute for 1 year of work experience.

Pre-Employment Requirements:

Employees who drive on state business require possession of and the ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records, and must complete any driver training (See Arizona Administrative Code R2-10-207.11).

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award-winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

Contact Us:

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.