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Programmer Analyst - (Remote Work Available)

  • 509101
  • Full-time
  • Closing at: Jul 8 2022 at 23:55 MST


Funding Arizona's future through excellence in innovation, customer service, and continuous improvement.

The Arizona Department of Revenue is consistently striving towards recruiting individuals who are committed to providing quality services to citizens of Arizona and are passionate about creating solutions to the ever-evolving decisions faced within the state government.

We offer full-time employees a multitude of statewide benefit options http://www.google.com including 10 paid holidays per year, as well as Revenue specific benefits such as Teleworking opportunity.

Join the Arizona Department of Revenue as your next career advancement and help to make the Grand Canyon state even better by exemplifying our mission "Serving Taxpayers".

Programmer Analyst

Job Location:

Address:  1600 W. Monroe Street, Phoenix, AZ 85007

Posting Details:

Salary: $70,000 - $75,000 

Grade: 24

Closing Date: 07/8/2022

Job Summary:

The Arizona Department of Revenue is currently seeking a motivated, innovative and solutions driven individual to work as our new Programmer Analyst. This position is part of the Oracle support team currently supporting the Tax Administration System (TAS) developed in PLSQL and Oracle Forms. This position is also responsible for analyzing, debugging and resolving defects in TAS, performing tasks related to scheduled processes (daily, weekly, monthly, annual). Qualified candidates should be proficient in SQL/PLSQL with some experience in Oracle Forms, have the proven ability to analyze, troubleshoot and provide documented solutions to resolve issues.

Job Duties:

Essential duties and responsibilities include but are not limited to:

  • Analyzes, debugs and resolves defects in applications in a timely manner.
  • Performs tasks associated to scheduled processes.
  • Supports production systems, analyzes and resolves production problems in a timely manner, resolves end user service requests as assigned.
  • Develops new or modifies existing applications to meet functional and technical designs.
  • Prepares technical documentation on application specifications.
  • Engages with business analysts and stakeholders to understand functional requirements and contributes to completion of functional specifications.
  • Creates deliverables according to the Software Development Lifecycle such as functional and technical specifications, use ceases, test cases and system documentation.
  • Develops applications following best practices, development standards and guidelines.
Knowledge, Skills & Abilities (KSAs):

Knowledge of:

  • PLSQL, Oracle Forms, Oracle Reports and Oracle Database Objects.
  • Considerable working knowledge of database management systems.
  • Considerable working knowledge of shell scripting (UNIX/Linux).
  • Release and configuration management.
  • Technologies and underlying principles.
  • Fundamentals of objects oriented and service software design principals.

Skilled in:

  • Strong customer service.
  • Excellent interpersonal, written and oral communication with internal and external customers.
  • Analyzing highly complex client requests and designing and developing highly complex solutions.
  • Performing complex problem analysis and identifying solutions.
  • Understanding the creation of database objects (i.e., tables, columns, indices, stored procedures, relationships, and views).

Ability to:

  • Balance, prioritize and organize multiple tasks.
  • Work collaboratively in teams and across organizations.
  • Synthesize feedback and adjust plans accordingly.
  • Build strong relationships inside and outside the organization.
  • Research and analyze information
  • Balance, prioritize and organize multiple tasks.
  • Develop and write technical documentation.
  • Apply creative solutions to business problems to ensure business needs are most effectively met.
  • Effectively communicate, both orally and in writing, with customers and staff at all levels.
  • Learn and apply LEAN concepts, principles and tools used to create and deliver perspectives with fewest resources with continuous problem solving.
Selective Preference(s):

The ideal candidate for this position will have:

  • Bachelor's degree plus 4 or more years for programming and analysis experience (or equivalent experience).
  • Experience with Continuous Improvement or LEAN is preferred.
Pre-Employment Requirements:

Candidates for this position will be required to submit Tax Filing Records, Employment Verification Check and Fingerprints that will be used to check criminal history records from the Arizona Department of Public Safety (DPS) and the Federal Bureau of Investigations (FBI).


The State of Arizona provides a world class comprehensive benefits package including:

  • Holidays – 10 paid per year. Sick Leave – 12 days per year. No accrual or carryover limits.
  • A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term and long-term disability options.
  • A top ranked Arizona State Retirement System (ASRS) with 100% employer matched contributions (Enrollment eligibility will be effective after 27 weeks of employment).
  • Up to $5,250 for tuition reimbursement available to seek further career advancement or certification in Continuing Professional Education.
  • Work-life balance and additional options for life betterment such as the Infant at Work Program, Alternate Work Schedule and Telework opportunity.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


A top ranked Arizona State Retirement System (ASRS) with 100% employer matched contributions (Enrollment eligibility will be effective after 27 weeks of employment).

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-716-6950.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.