DEPT OF HEALTH SERVICES

Address:  150 N 18th Ave, Phoenix, AZ 85007

Salary: $66,000 

Grade: 22

*Hybrid*

At the direction of the Bureau Chief, this position will be responsible for EMS and Trauma System education initiatives aimed at improving workforce training access and resiliency (related to COVID-19 recovery). This position will participate in Bureau of EMS and Trauma System statutory and standing committee meetings and work closely with Bureau program managers to ensure that access to education and training resources remain up-to-date and relevant. The position will be tasked with identifying and maintaining training and education resources on the Bureau's website, disseminating information to stakeholders, and developing training program recognition criteria to promote best practices as needed. The role may also work collaboratively with Office of Continuous Improvement (OCI) on the agency's crosscutting strategic plan priorities related to EMS and Trauma System.

Additionally, this position will assist Program Managers and the Program Coordinator with developing and testing our new IT system for internal and external users. Development and testing of the system will require one to assist with requirements gathering and building an IT-Bureau roadmap, as well as significant knowledge of User Agreement Testing (UAT) to determine bugs/issues related to the new system. Once developed, this position will assist with implementation that will involve developing training and standard work to assist internal and external users, as well as hosting training seminars to further assist users and stakeholders to ensure competency. This position must communicate clearly and effectively with various levels on internal and external stakeholders during training seminars, and statutory and standing committee meetings. Moreover, this position will continuously work to ensure positive and successful relationships/partnerships with various external stakeholder groups to increase participation in recognition programs and education and training dissemination.

Furthermore, this position will oversee the updated and/or newly created training and education material offered within the new IT system and consistently improve the material based on stakeholder feedback and reporting metrics. In addition, this position will present findings and metrics in regards to the training and education material to management to aid in adjusting strategic planning efforts for the Office.

EMS and Trauma System education initiatives - improving workforce training access and resiliency (related to COVID-19 recovery)

Assist with developing, testing, implementing, and training of the new IT system to ensure competency and success with utilizing the system for internal and external staff and stakeholders.

Participate in Bureau of EMS and Trauma System statutory and standing committee meetings and engage with various external stakeholder groups to ensure positive relationships and increased participation in recognition programs and training/education dissemination.

Work collaboratively with Office of Continuous Improvement (OCI) on the agency's crosscutting strategic plan priorities related to EMS and Trauma System.

Oversee and manage special projects for the Bureau as directed

Other duties as assigned as related to the position.

Knowledge of:
- Understanding of EMS and Trauma System rules and statutes.
- Federal and state rules and regulations.
- Public health programs at the state and local level.
- Developing new and improving existing training and education material.
- Collaborating and engaging with stakeholders
- Health promotion strategies.
- Understanding public health statistics.
- Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.

Skill in:
- Working with diverse populations.
- Evaluating current and proposed training and education material.
- Applying public health statistics to develop new and improve existing education and training material.
- Public speaking.
- Oral and written communication.
- Utilizing computer programs and various software applications.

Ability to:
- Learn and understand EMS and Trauma System rules and statutes.
- Provide improvement ideas to new and existing training and education material.
- Collaborate and engage with various stakeholders.
- Ensure positive interactions as an ADHS representative.
- Effectively conduct training and education seminars.
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Bachelor's degree in Public Health or a related field with 4 years of project coordinator/project management experience.
Master's degree in Public Health or a related field may substitute for 2 years of professional experience.

Driver's License

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing nicole.zawacki@azdhs.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.