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  • 501962
  • Full-time


Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.

DES serves more than 3 million Arizonans Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.


Division of Employment & Rehabilitation Services

Job Location:

Address:  1789 West Jefferson Street, Phoenix, Arizona 85007

Posting Details:

Salary: $24.00 - $26.00 per hour

Grade: 20

Job Summary:

The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) plays an integral role in improving Arizona’s workforce by assisting individuals who are unemployed or underemployed, and those with barriers, to prepare for and obtain meaningful employment. DERS supports Arizona employers with recruitment assistance by connecting them to a skilled workforce. We are seeking an experienced and highly motivated individual to join our team as a Childcare Administration Project Manager. This position is responsible for the coordination of multiple complex projects of considerable difficulty, promoting success through collaborative strategies and ensuring that leadership, programs and project teams are engaged and informed.

Job Duties:

- Manage the oversight, facilitation, planning, convening, implementation, monitoring, and demonstration through measurement, of CCA's strategic initiatives and continuous improvement efforts.
- Lead, manage, and assign responsibilities and resources supporting strategic initiatives and projects designed to identify, develop and implement broad-scale changes and improvements.
- Conduct research and analysis, and present recommendations and findings on assigned topics to meet the needs of the Division and Department high-priority initiatives. Researches, plans, convenes, facilitates, coaches, and manages projects.
- Use data-driven approaches to inform strategic planning and implementation.
- Prepare and present reports to leadership and others as needed. Develop and present reports, presentations, events and other communications.

Knowledge, Skills & Abilities (KSAs):

• Knowledge of project management methodology and the system development life cycle, the qualitative and quantitative principles, research methods and reporting techniques used in analytical reviews
• Knowledge of state and federal government organization and procedure, ideally as it relates to Arizona's early education and child care system and the federal Child Care and Development Fund
• Advanced training, knowledge of, and experience - in strategic planning and change management and communication, using Lean tools and principles to prioritize and implement performance management and continuous improvement activities in a human services setting
• Knowledge of change management principles
• Knowledge of contract development, evaluation and management
• High degree of skill in analyzing data, policies, and research information
• Strong facilitation skills that motivate groups toward common goals
• Establishing, developing and maintaining positive, productive relationships with individuals with and without a direct reporting relationship
• Negotiation, resolution, and interpersonal skills
• Strong organizational skills
• Strong structured problem-solving skills (using 8-step problem solving and the A3 methodologies)
• Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint, SharePoint,
Visio}, Google Suite applications (Gmail, Drive, Docs, Sheets, Slides, Meet)
• Ability to think ahead in order to effectively
plan and implement complex initiatives and tasks
• Ability to manage time effectively; working efficiently and meeting tight deadlines
• Ability to plan, evaluate, and direct the activities of professional staff
• Ability to establish and maintain effective working relationships with a diverse group of
individuals at all levels and with internal and external groups
• Ability to achieve desired results and outcomes
• Ability to respond quickly and effectively to resolve complex program and project related items
• Ability to take raw data sets of information and quickly analyze and implement solutions
• Ability to prepare well organized reports
• Ability to promote a culture of continuous improvement

Selective Preference(s):

A bachelor's degree in a relevant field that emphasizes analytical skills, creative problem solving, business process change, research and organizational skills, and at least two years of experience in federal or state government. A master's degree may substitute for two years of experience in federal or state government.

Pre-Employment Requirements:

- Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record in accordance with DES Fleet Management-Safety Program policy and procedures (DES 1-07-26 & DES 1-07-26-01). Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.
- Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
- Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.


We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.
-Affordable Health, Dental, Vision and Life and Disability Insurance
-10 holidays per year
-Paid Vacation and Sick time off - start earning it your 1st day
-Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)
-Contribute to, and participate in the Arizona State Retirement System
-Ride Share and Public Transit Subsidy
-Career Advancement Opportunities
-Tuition reimbursement
-Opportunity to work remotely (home office) on an ad-hoc basis

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work, you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-737-7516 or emailing vsapp@azdes.gov.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

Equal Opportunity Employer/Program  Under Titles VI and VII of the Civil Rights Act of 1964 (Title VI and VII), and the Americans with Disabilities Act of 1990 (ADA), Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Title II of the Genetic Information Nondiscrimination Act (GINA) of 2008; the Department prohibits discrimination in admissions, programs, services, activities, or employment based on race, color, sex, national origin, age, disability, genetics and retaliation. To request this document in alternative format or for further information about this policy, contact your local office; TTY/TDD Services: 7-1-1. Free language assistance for DES services is available upon request.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.