DEPARTMENT OF REVENUE

Arizona Department of Revenue
Division of Tax Payer Services

1600 W Monroe St. Phoenix, Arizona 85007

Salary: $57,200 

Grade: 21

Closing Date: 3/22/2026 

Essential Duties and Responsibilities include but are not limited to:

The Property Tax Training and Certification Program is designed to educate and certify county staff and Department of Revenue (ADOR) employees to perform the duties, and exercise the authority of an assessor, or appraise property in or on behalf of a county.

• Facilitates Property Tax Education
• Training and Certification Programs
• Assessment, curriculum design, and content development
• Collaboration with internal and external stakeholders
• Facilitates training for the ADOR Property Appraisal team
• Delivers education to other internal and external stakeholders on various property appraisal topics requiring in-state travel, as needed.
  

 Training

• Plans, organizes, implements, and evaluates the Property Tax Education
• Training and Certification Program for ad valorem appraisal staff across the State of Arizona
• Content Development & Maintenance
• Updates, modifies and develops new programs as needed
• Maintains current and up to-date training content, manuals, and materials
• Assists in the design of curriculum, and training courses
• Recommends purchase of and directs utilization of audio visual and other training devices
• May confer with county clients and agency management to ascertain training needs and goals
• Delivers training via online synchronous and asynchronous, and in-person/classroom setting

Agency/Department Compliance & Continuous Improvement

• Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities
• Prepares special reports and monitors litigation.
• Actively contributes to team and individual effectiveness through the following: 
• Attends staff meetings and huddles of work unit or district
• Participates in assigned work teams as appropriate.                                                                                                                                                                                                                                

Miscellaneous

May collaborate with key internal leadership in order to facilitate the education of local government staff and taxpayers on statutes, administrative codes, and ADOR policies/procedures related to Arizona property tax.

• May attend meetings with external stakeholders on behalf of the Department, as needed.
• Other duties as assigned
  

Requirements

Education & Experience
Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor’s Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment.

Knowledge:

• Education theory and practice
• Ad valorem appraisal process
• General appraisal methodologies
• Public relations and public speaking strategies and techniques
• Adult learning strategies, theories, and techniques
• State tax statutes, constitution and administrative rules
• Approaches to value

Skills

• Strong organization and time management skills with the ability to coordinate multiple activities simultaneously and work in high-pressure situations
• Strong public speaking and presentation skills
• Effective project coordination skills
• Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word and Excel, PowerPoint; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive.
• Proficient in the use of Learning Management Systems

Abilities

• Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
• Ability to work both independently and collaboratively as part of a team
• Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
• Ability to build strong working relationships and partnerships with internal and external customers and stakeholders
• Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed.
• Ability to stay up to date on current tax laws and statutes
• Ability to develop and present appropriate educational curriculum and materials for an array of audiences

Additional Job Demands

In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

The ideal candidate for this position will have:

• Bachelor’s Degree in Education or related field
• Experience with LEAN management process improvement methodologies
• Experience valuing complex commercial, industrial, and income producing properties
• Current Level 2 Arizona Department of Revenue Appraiser certification
• Experience working in Ad Valorem property appraisal
  

The final candidate will be required to abide by the the following pre-employment checks:

• Employment Verification and Reference Checks
• State and Federal Criminal Background Check, including fingerprinting
  
• Arizona Tax Filing Records Check
  If applicable, ASEDRA Authorized Driver Identification Check

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements..

The State of Arizona provides a world class comprehensive benefits package including:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement 
• Stipend Opportunities 
• Infant at Work Program 
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS).
Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary.

Learn more about ASRS at: https://www.azasrs.gov/content/new-and-prospective-members.

If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at talentgroup@azdor.gov.

*The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.