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PUBLIC HOUSING AUTHORITY PROGRAM MANAGER

  • 540578
  • PHOENIX
  • REMOTE OPTIONS
  • DEPT OF HOUSING
  • Full-time
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ARIZONA DEPARTMENT OF HOUSING

Housing is the foundation for success. We lead and collaborate with our community partners to create, preserve and invest in affordable housing. We protect housing consumers and revitalize communities to make Arizona the best place to live.

PUBLIC HOUSING AUTHORITY PROGRAM MANAGER

Job Location:

Address: 1110 W. Washington Street, Suite 280, Phoenix, AZ 85007

This position may offer the ability to work remotely, in Arizona, to include in-office hoteling, based on the department’s business needs and continual meeting of expected performance measures. Must have the ability to commute and utilize office hoteling space as needed.

 

Posting Details:

Salary: $70,000 - $74,000 

Salary determined by experience.

Grade 23

Position will remain open until business needs are met.

Job Summary:

The Public Housing Authority Program Manager (PM) reports to the Assistant Deputy Director of Section 8 and Compliance. The PM provides administration, oversight, and/or leadership to the Arizona Public Housing Authority (APHA) and supervises the APHA Team.

The APHA administers approximately 300 Housing Choice Vouchers (HCV) in Yavapai County, Arizona including Tenant Based (TB), Veterans Affairs Supportive Housing (VASH), VASH Project-Based (VASH-PBV), and Emergency Housing Vouchers (EHV). In this position, the PM directly supervises and ensures Program Specialists complete their duties in a U.S. Department of Housing and Urban Development (HUD) and Arizona Department of Housing (ADOH) compliant manner.

The PM, with limited oversight, ensures that administrative actions/audits and physical inspections are initiated, performed/completed, and closed out with accuracy and timeliness. This position facilitates/conducts applicant/resident meetings and briefings in Yavapai County, public hearings, owner/agent meetings, and assists with Administrative Plan updating for best practices in processes. This position has an integral role in ensuring that Arizona Management System (AMS) principles throughout the Section 8/Compliance and APHA Division are facilitated with timeliness and accuracy.

This position may offer the ability to work remotely, in Arizona, to include in-office hoteling, based on the department’s business needs and continual meeting of expected performance measures. Must have the ability to commute and utilize office hoteling space as needed.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, shall be performed within Arizona.

Job Duties:

The Public Housing Authority Program Manager (PM) provides administration, oversight, and/or leadership to the Arizona Public Housing Authority (APHA) and supervises the APHA Team. The PM assists, conducts, and facilitates: HUD PIC Transmissions and corrections of errors, Issuance of Vouchers, Ownership Changes, Requests For Tenancy Approvals, Rent Reasonableness Tests, Applicant Screening/Background Checks, HAP Contract (initiation and adjustment), Portability In or Out of APHA, Utility Allowance Analysis implementation, HUD Income Limit implementation, applicant/resident Transactions (start, hold, abate, stop), EIV (reports and documentation), Requests For Reasonable Accommodation and Modification processing/approvals, HAP Abatements (any reason), Scheduling and Review of completed Inspections, Scheduling of Special Inspections, Informal Reviews/Hearings, and VMS/HUD Reporting. The PM is the authoritative contact for fraud and resident concerns for the APHA and delegates the processing as needed.

The PM is responsible for facilitating/conducting random Quality Control Inspections to ensure inspection and response standards are met. Duties include frequent travel and site visits within Arizona with occasional out of state travel.

This position may offer the ability to work remotely, in Arizona, to include in-office hoteling, based on the department’s business needs and continual meeting of expected performance measures. Must have the ability to commute and utilize office hoteling space as needed.

Knowledge, Skills & Abilities (KSAs):

Candidates must possess the requisite education or job-related experience demonstrating the ability to perform the duties of the position. This position requires a minimum of four years of experience in Public Housing Authority (PHA) or a related field, along with comprehensive knowledge of relevant federal, state, and local housing guidelines. Including those related to Public Housing Authorities (PHAs), U. S. Department of Housing & Urban Development (HUD), Housing Choice Voicers (HCV), Veterans Affairs Supportive Housing (VASH), VASH Project-Based (VASH-PBV), and Emergency Housing Vouchers (EHV). Knowledge of layered federal regulations including Fair Housing, Lead Safe Housing Rules, Uniform Physical Condition Standards (UPCS), Housing Quality Standards (HQS), National Standards for the Physical Inspection of Real Estate (NSPIRE), Housing Opportunity through Modernization Act (HOTMA), Uniform Relocation Act, and all governing Arizona Revised Statutes.

Proficiency in compliance management software, database systems, and standard office applications (MS Office Suite and Google Suite) is essential. Ideal candidates will demonstrate strong organizational and project management skills, exceptional attention to detail, and proven ability to conduct detailed audits and analyze compliance data. The role demands excellent written and verbal communication skills, the ability to work both independently and collaboratively, a commitment to confidentiality and ethical standards, and a willingness to travel frequently within Arizona for on-site visits.

Selective Preference(s):

 

Pre-Employment Requirements:

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The State of Arizona offers an excellent comprehensive benefits package including:

• Flexible schedules to create a work/life balance
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly placed foster/adopted child (pilot program)
• Participation in the Arizona State Retirement System (ASRS)
• Vacation with 10 paid holidays per year
• Sick Leave
• Health and Dental Insurance
• Life insurance and long-term disability insurance

Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance.

By providing the option of a remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program. New ASRS members will have a 27-week waiting period for membership. The ASRS defined benefit plan provides for life-long income upon retirement.

Contact Us:

Visit housing.az.gov for comprehensive information on the Arizona Department of Housing. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements