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  • 501196
  • Full-time
  • Closing at: Sep 26 2021 at 23:55 MST


Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.

DES serves more than 3 million Arizonans Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.


Office of the Director

Office of Communications

Job Location:

Address:  1789 West Jefferson Street, Phoenix, AZ 85007

Posting Details:

Salary: $39,983.00 to $60,000.00 

Grade: 21

Closing Date: 09/26/2021

Job Summary:

Would you like to be part of an amazing culture that helps Arizonans reach their full potential through temporary assistance? The Arizona Department of Economic Security (DES) is looking for individuals that are committed to service, community, and teamwork.

The Department of Economic Security, Office of the Director, in partnership with the Division of Child Support Services, is seeking an experienced and highly motivated individual to join our team as a Public Information Officer with the Office of Communications.

The Arizona Division of Child Support Services (DCSS) provides services to parents and caretakers who receive child support as well as parents who pay child support. Some of the services include obtaining a child support order, collecting child, medical and spousal support from parents who have a court order, and helping unwed parents establish paternity for their child.

The person of this position will Collaborate with the DES Press Secretary, Deputy Press Secretary, Division Assistant Director, and other colleagues to assist in the facilitation of communication planning and implementation.

Job Duties:

Some of the duties for this position will include:
• Strategic communication planning for the divisions, regular drafting of communication briefs for the division, newsletters, social medial messaging crafting and utilization, draft initial content for press releases, assist with division content for the DES Intranet and Internet pages.
• Plan and develop communication components for special events, provide backup for the Deputy Press Secretary when needed, work with program staff to draft initial proposed responses for media requests and other duties as assigned by the Deputy Press Secretary, Press Secretary and/or Division Assistant Director.
• Produce promotional and educational materials, including DES Division success stories, infographics, guides, pamphlets and more for external promotion of DES programs.
• Draft and edit internal and external division communications, including initial content for press releases, division articles for the DES Intranet and Internet pages, and social media messaging.
• Assist division with strategic planning and implementation of their communication initiatives. Draft communication briefs for the division.
• Provide backup for the Deputy Press Secretary when needed, including working with program staff to draft initial proposed responses for media requests and serving as a division point of contact for the Office of Communications.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
• Basic principles of marketing
• Principles of journalism
• Principles of public relations
• Advanced theories of persuasive writing and speaking
• Accepted principles of written English, Including punctuation, grammar, usage, and style
• Principles and methods of strategic planning
• Preparation and production of written and visual materials and materials to be presented orally

Skilled in:
• Planning and implementing promotional campaigns
• Writing and speaking clearly and succinctly
• Addressing staff, clients, media and the general public with professionalism and courtesy
• Developing and managing successful working relationships with a wide range of people
• Preparing materials for oral, visual, or written presentation

Ability to:
• Manage time and resources to consistently meet tight deadlines
• Organize and promote special events
• Think and speak extemporaneously
• Draft content for internal and external dissemination on behalf of Division Assistant Directors and other staff as assigned

Selective Preference(s):

The ideal candidate will possess a minimum of:
• A Bachelor's degree in communications, journalism, public relations, political science, or a closely related field
• Three (3) years of professional experience.
• Bilingual (English/Spanish) is a plus.

Pre-Employment Requirements:

● Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
● Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
● The position will require the possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.12). Individuals may be required to use their personal motor vehicle.


We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.
-Affordable Health, Dental, Vision and Life and Disability Insurance
-10 holidays per year
-Paid Vacation and Sick time off - start earning it your 1st day
-Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)
-Contribute to, and participate in the Arizona State Retirement System
-Ride Share and Public Transit Subsidy
-Career Advancement Opportunities
-Tuition reimbursement
-Opportunity to work remotely (home office) on an ad-hoc basis

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please contact Doris Spann, Talent Acquisition Manager, at (480) 313 – 7582 or email dspann@azdes.gov.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.