This position is a member of the Communications team and works under the supervision of the Public Information Officer. The position effectively manages all ADWR public information requests and ensures that the agency is in compliance with related State, Federal and departmental procedures related to public records. This position requires a confident, detail-oriented professional with highly developed written and verbal communication skills.
Major areas of focus include identifying agency subject matter experts most appropriate to fulfill a request, consulting with staff on scope and timeline for the request and making recommendations. Responsible for identifying responsiveness of materials, identifying sensitive information, redacting data and maintaining confidentiality where appropriate. Works collaboratively with the Legal Division, program managers, and PIO to ensure that AMS process, standard work and deadlines are met. Additionally, acts as a subject matter expert, coordinates with programs, performs in-depth research, and is relied upon by agency staff as a resource for guidance in the area of public information requests and select customer service requests.
This position also will assist with the Department’s records retention/records management system, including developing, implementing, maintaining and enhancing the agency’s documents management processes and interacting with cross-agency divisions and the Arizona State Library, Archives and Public Records to ensure accuracy and efficacy of retention schedules. Serves as the central point of contact for sending publications to the Arizona State Library, Archives and Public Records.
Interested candidates should have knowledge of the Arizona public records statutes and general public record law and processes, Arizona Library and Archives record management and retention statutes and record management guidance. Knowledge of methods and techniques of document indexing and coding, imaging and scanning state laws and regulations and email, document and word processing software. Candidate should have advanced knowledge of spreadsheets and database programs.
This position requires skills in effectively meeting deadlines, written and verbal communication, reading comprehension, analytical and organization and identifying confidential information and applying redactions and researching and gathering information from different sources and computer systems. Candidates must have skills in maintaining high level of attention to detail and sensitivity to confidential information and classifying, indexing and cross-indexing a large variety of detailed record.
Selected candidate should have the ability to manage and prioritize projects to effectively complete public record requests, establish and maintain positive working relationships with co-workers and stakeholders, work under deadlines with diplomacy and effectively manage and prioritize multiple projects simultaneously.
Candidates should have the ability to develop and maintain complex record keeping systems, analyze documents and records management problems, reach sound conclusions and recommended improved procedures and continue to be up-to-date on trends and changes in records management best practices. Candidates must be able to use computers and analytical methods to retrieve, organize and present data, verbal and written communication and identify and maintain confidentiality of agency documentation, internal processes and communication.
The ideal candidate should have water resources management and records management experience. Must have the e ability to handle concurrent assignments while maintaining quality and professionalism.
This position requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)
The State of Arizona provides an excellent comprehensive benefits package including:
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Positions in this classification participate in the Arizona State Retirement system (ASRS). Please note, enrollment eligibility will become effective after 27 weeks of employment. The current contribution rate is 12.41%.
If you have any questions, please feel free to contact ADWR Human Resources Office at (602) 771-8500 for assistance. Persons with disabilities may request a reasonable accommodation such as a sign language or an alternative format by contacting ADWR Human Resources.
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.