DEPARTMENT OF ECONOMIC SECURITY

Division of Developmental Disabilities (DDD)
4000 North Central, Suite 200, Phoenix, Arizona 85012

Salary:  $51,975.34 - $54,834.20

Grade: 19

Closing Date: September 15, 2026

• Supervises Incident Reporting Specialist, by ensuring completion of  accurate, comprehensive Quality Assurance (QA) reports, completion of follow-up to corrective action plans; reviews reports to ensure accuracy and guarantees that a comprehensive investigations are conducted and documented.
• Provide technical assistance and training to Division of Developmental Disabilities (Division/DDD) staff and provider agencies to ensure federal, state, and contractual requirements are met.
• Reviews Fact Finding Reports, and Notifications of Findings  assuring timely, accurate and  appropriate documentation.
• Identifies trends/patterns and make recommendations related to member care; assist in development and implementation of policies.
• Drives to a licensed residential setting. Completes on-site monitoring and face to face interviews with members and Qualified Vendor staff, and complete chart audits.
  
  

Knowledge of:

• Quality Management
• Principles and rights associated with filed of developmental disabilities
• Investigative practices, interviewing techniques, and risk management practices
• Federal and State laws and agency rules, regulations, policies, and procedures surrounding DDD practices

Skills of:

• Organizational structure and management techniques
• Problem solving moderate to complex situations
• Leading a team and maintaining professionalism in stressful situations
• Prioritizing and multi-tasking to meet time lines

Abilities of:

• Evaluate, access, review data, situations, and documents; apply to policy, laws, rules, and regulations
• Plan and organize moderate to complex work
• Write clear and succinct regulatory interpretations and correspondence
• Read and interpret policy, procedures, and contracts
  
  

The ideal candidate for this position will have:

• Prefer 2 years' experience working with vulnerable populations (e.g., developmental disabilities, geriatric, behavioral health, etc.) and at least 1 year of direct supervisory experience.  
• Prefer experience using databases and spreadsheets.

• Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency’s ability to reasonably accommodate any restrictions.
• Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1968 in order to work with children and vulnerable adults.
• Candidates for this position shall be subject to a search of the Department of Child Safety Central Registry pursuant to A.RS. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Brenda Simpson at 520-307-5579 or by brendasimpson@azdes.gov.  Requests should be made as early as possible to allow time to arrange the accommodation.

The State of Arizona State is an Equal Opportunity/Reasonable Accommodation Employer.