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  • 501521
  • Full-time


First Things First (i.e., FTF; the Arizona Early Childhood Development and Health Board) is one of the critical state partners in creating a child and family‐centered, comprehensive, collaborative and high‐ quality early childhood system that supports the development, health and early education of all Arizona’s children, birth to age 5, not yet enrolled in kindergarten. Created by voter initiative in 2006, First Things First is governed by a state Board with 28 regional partnership councils. First Things First is a decentralized organization that engages diverse constituencies to accomplish its mission. Organizational values include a focus on accountability, transparency, coordination, collaboration and on the outcomes that will ensure young children start kindergarten healthy and ready to succeed in school and in life.


Job Location:

Address:  4000 N Central Ave, Suite 800, Phoenix, AZ 85012

Posting Details:

Salary: $54,000 - $58,000 

Grade: 22

Job Summary:

The Quality First Program Coordinator (QF program coordinator) will work under the direct supervision of the Quality First Director and the general guidance of the Senior Director of Early Learning. Quality First is Arizona’s Quality Improvement and Rating System and a FTF funded statewide strategy that measures and provides support to improve the quality of early care and education settings in Arizona, as well as provides information to assist families to select quality care for their young children. The candidate for this position must have direct knowledge of the early childhood field and will provide leadership to coaching agencies to provide, sustain, and become an industry leader in coaching to improve quality within early childhood settings. The QF program coordinator will work in collaboration with the Quality First team, FTF Research/Evaluation, FTF Program Division team, IT staff, Quality Assurance, and external agency partners, and grantees implementing the work. Primary areas of responsibility include project management and program coordination of the Quality First coaching system. QF Coaching is implemented by external agencies of coaching staff contracted to implement the work at the local level. The candidate will also have a strong attention to detail and have impeccable interpersonal skills in order to support collaborative data-driven decision making among diverse groups of stakeholders, including internal and external program implementation staff, program evaluators, information technology staff, and early care and education providers.

Job Duties:

● Coordinate routine implementation of Quality First Coaching with identified coaching grant partners, in collaboration with Quality First Director and other Quality First programmatic staff
● Identify best practices in quality improvement coaching and provide leadership to coaching grant partners in strategy implementation using best practices.
● Develop a plan for coach and coach supervisor professional development including orientation and ongoing training that support effective implementation
● Create and maintain training and operational guides for Quality First coaches and coach supervisors to ensure consistency in model implementation
● Assist in communicating with grant partners implementing the work, specifically coaching grant partners identified to implement the work of Quality First Coaching
● Provide training and technical assistance to Quality First coaches and coach supervisors as well as other technical assistance professionals supporting the QF system to ensure consistent data entry procedures
● Provide ongoing training and technical assistance to coaching grant partners to ensure fidelity to the QF model
● Identify, compile, and interpret data and analyze the results to make informed programmatic decisions to ensure consistent and effective coaching
● Coordinate with QF research and evaluation staff, Quality First program staff, and Quality Assurance staff to review data for recommendations of programmatic quality improvement
● Prepare and organize Quality First coaching information for reports and presentations
● Attend and participate in agency meetings, such as Quality First project meetings, staff meetings, and stakeholder meetings as appropriate
● Other duties as assigned

Knowledge, Skills & Abilities (KSAs):

Required Qualifications:
● Bachelor's degree in early childhood or education, social science, public health, psychology, or related field
● A minimum of three years of experience in a professional setting affiliated with early childhood, quality improvement coaching, and/or quality improvement rating systems
● Project management and critical thinking skills
● Proficiency in Microsoft Office Suite and experience with virtual meeting platforms (i.e GoogleMeet, Zoom, GoToMeeting, etc.)
● Strong communication skills, including the ability to write and speak clearly, succinctly, and in a manner that appeals to a wide audience
● Ability to manage multiple and often simultaneous tasks, and create a work environment that is recognized for a high level of ethical integrity, timeliness, cost-effectiveness, accuracy, and results
● Ability to problem-solve, analyze, think creatively and draw conclusions
● Work effectively with other people to reach a goal
● Attention to detail, specifically overseeing contractor/grantee implementation of work identified in scope of work and standards of practice documents.
● Comfortable working with minimal supervision and maintaining multiple responsibilities

Preferred Qualifications:
● Master’s degree in early childhood or education, social science, public health, psychology, or related field
● Previous leadership experience managing large-scale projects and/or supervising technical assistance professionals in the early childhood and/or education setting

Selective Preference(s):

The ideal candidate must have in-depth knowledge of relationship-based coaching to improve quality practices within early childhood settings. The Quality First Program Coordinator must have the ability to collaborate within and across teams to inform the Quality First Improvement and Rating System. The position requires the ability to provide leadership to external partners that meets and exceeds current industry standards in the field of quality improvement coaching. This leadership will include coach training, ongoing improvement of coaching services, and overall oversight of the implementation of coaching services. This candidate will prioritize tasks and have the ability to use data informed decision making to ensure the consistency and effectiveness of coaching statewide, communicate with external partners to inform decisions and provide clear direction for statewide coaching efforts, , and use flexibility in thinking while collaborating with internal team members within a continuous quality improvement environment.


For a complete list of benefits provided by The State of Arizona, please visit our benefits page



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All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.