The Quality First (QF) Program Coordinator will work under the direct supervision of the Quality First Director and the general guidance of the Senior Director of Early Learning. Quality First is Arizona’s Quality Improvement and Rating System and a FTF funded statewide strategy that measures and provides support to improve the quality of early care and education settings in Arizona, as well as provides information to assist families to select quality care for their young children. Through an Intergovernmental agreement with the Arizona Department of Economic Security (ADES), a 3-year grant-funded expansion effort of Quality First Expansion is made possible, enrolling an estimated 800 licensed and regulated early care and education providers over the course of three years (July 1, 2021 – June 30, 2024).
The candidate for this position must have direct knowledge of the early childhood field and will work in collaboration with FTF staff and external agency partners, as well as grantees implementing the work. Primary areas of responsibility include project management and program coordination of Quality First. The candidate will also have a strong attention to detail and have impeccable interpersonal skills in order to support collaborative data-driven decision making among diverse groups of stakeholders, including internal and external program implementation staff, program evaluators, information technology staff, and early care and education providers.
● In coordination with FTF staff, assist with outreach, recruitment, and engagement of licensed and regulated early care and education providers to apply and participate in Quality First, through the expansion efforts.
● Assist in creating outreach and recruitment marketing/communication materials.
● Assist with implementation of Quality First with identified grant partners, in collaboration with Quality First Director and other Quality First programmatic staff.
● In coordination with programmatic team members, provide ongoing training and technical assistance to Quality First grant partners to ensure all Quality First expansion requirements are met
● Coordinate with QF research and evaluation staff, Quality First program staff, and Quality Assurance staff to review data for recommendations of programmatic quality improvement.
● Prepare and organize Quality First qualitative and quantitative data for reports and presentations.
● Attend and participate in agency meetings, such as Quality First project meetings, staff meetings, and stakeholder meetings as appropriate.
● Other duties as assigned
● Bachelor's degree in early childhood or education, social science, public health, psychology, or related field.
● A minimum of three years of experience in a professional setting affiliated with early childhood, quality improvement coaching, and/or quality improvement rating systems.
● Strong communication skills, including the ability to write and speak clearly, succinctly, and in a manner that appeals to a wide audience.
● Project management and critical thinking skills.
● Proficiency in Microsoft Office Suite and experience with virtual meeting platforms (i.e GoogleMeet, Zoom, GoToMeeting, etc.).
● Ability to manage multiple and often simultaneous tasks, and create a work environment that is recognized for a high level of ethical integrity, timeliness, cost-effectiveness, accuracy, and results.
● Ability to problem-solve, analyze, think creatively and draw conclusions.
● Ability to work effectively in a team environment and cooperative working relationships.
● Attention to detail, specifically overseeing contractor/grantee implementation of work identified in scope of work and standards of practice and intergovernmental agreement (IGA) documents.
● Comfortable working with minimal supervision and maintaining multiple responsibilities.
The ideal candidate will enthusiastically support the vision and mission of First Things First and will have in-depth knowledge of Quality First, and the importance of quality practices within early childhood settings. The Quality First Program Coordinator will have the ability to collaborate within and across teams, as well as with external partners, to inform the Quality First Improvement and Rating System. The position requires the ability to connect with, build relations with, recruit and engage targeted audiences to the Quality First program. She/he will coordinate with external partners to support outreach, recruitment and enrollment in Quality First. This candidate will prioritize tasks and have the ability to use data informed decision making to ensure consistent system implementation, and use flexibility in thinking while collaborating with internal team members within a continuous quality improvement environment.
● Master’s degree in early childhood or education, social science, public health, psychology, or related field
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.