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  • 503948
  • Full-time
  • Closing at: Jan 31 2022 at 23:55 MST


The Department of Insurance and Financial Institutions licenses, monitors, investigates, examines, and ensures the safety and soundness of, regulated entities. The Department also helps resolve consumer complaints against financial-services and insurance entities; takes action in response to violations of law; encourages competition, innovation, and economic development; collects taxes and assessments that support State government operations; combats auto theft and insurance fraud through public awareness campaigns, and funding for law enforcement and dedicated prosecutors.

Our mission is to help Arizonans receive the benefits and protections to which they are legally entitled by enforcing insurance and financial institution laws and by providing information and assistance and to combat vehicle theft.



Job Location:


Posting Details:

Salary: $65,000 - $75,000 

Grade: 25

Closing Date: 

Job Summary:

The Regulatory Legal Affairs Officer shall serve as a key oversight person for all administrative actions of both the Departments of Insurance and Financial Institutions. The Regulatory Legal Affairs Officer shall report directly to the Division Administrator Senior and also serve as advisor to the Director, Deputy Directors and agency division heads concerning operational, legal and legislative issues.

Job Duties:

-Provide advice and assistance to the DIFI Executive Team regarding the agency's involvement in the National Association of Insurance Commissioners and Conference of State Banking Supervisors.

-Administer and participate in negotiations relating to regulatory disputes with regulated persons and entities. Coordinate administrative actions brought by the agency before the Office of Administrative Hearings (OAH) pursuant to the AZ Administrative Procedures Act. Review case files and evidence; review notices of hearing, coordinate with AGO and OAH to conduct hearings/arbitrations; track hearing calendars.

-May serve as the agency's custodian of records and lead point of contact for reviewing and fulfilling public records requests, or assist the agency's custodian of records in such responsibilities.

-Assist with drafting orders for signature by the Director; review all drafted orders before they are submitted for signature; maintain administrative order files in accordance with state record retention requirements.

-Serve as a contact person to other state insurance and banking departments, other state and federal agencies, professional and regulatory associations and other outside parties as to regulatory matters; review and draft responses to petitions for determinations and waivers relating to an applicant's criminal or administrative background; assist in reviewing license applications that contain potential grounds for license denial.

-Obtain guidance from the Attorney General's Office (AGO) as needed. Provide advice regarding the effect of Arizona statues, rules, and case law on agency activities. Review legislative proposals relating to Arizona Revised Statutes that impact the agency and advise of regulatory ramifications.

-May manage or assist in the agency's rulemaking process.

-Perform various duties relating to area of assignment including tracking payments of penalties and restitution, posting agency actions to agency website, providing responses to surveys and preparing reports as required.

Knowledge, Skills & Abilities (KSAs):

-Insurance and financial institution principles, terms, concepts, state and federal statutes, rules, regulations, regulatory models and guidelines promulgated by national insurance and financial regulatory organizations (e.g. NAIC, CSBS, NASCUS, et al);
-General knowledge of administrative law, hearing and court procedures, formats and language for administrative orders and other agency documents;
-Familiarity with and ability to research generally applicable case law;
-Contemporary familiarity with judicial decisions impacting the agency and its customers including regulated entities;
-Fundamental understanding of relational databases, spreadsheets and word processing functions and features; professional correspondence format, tone, content; grammar and syntax.

-Management, supervisory and motivational skills;
-Work prioritization and organization;
-Analyzing work processes, and conceiving, drafting and implementing policies and procedures;
-Diplomatic verbal and written communication.

-Working independently;
-Applying sound judgment;
-Accurately interpreting statutes, case law and proposed legislation;
-Forecasting needed changes to legislation and agency approaches in response to new forms of products, services, and business enterprises;
-Providing effective leadership during complex and difficult negotiations;
-Cultivating relationships with others;
-Effectively communicating verbally and in writing;
-Conducting and analyzing research;
-Independently learning new processes and information;
-Evaluating current processes and identifying and implementing improvements.

Selective Preference(s):

- Advanced degree in law, policy, or public administration.
- Experience with civil enforcement and administrative legal processes.
- Experience, expertise, or familiarity with technology and its effect on the insurance and/or financial services industries

Pre-Employment Requirements:

- Advanced degree in law, policy, or public administration.


The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Credit union membership
− Transit subsidy

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


-Positions in this classification participate in the Arizona State Retirement System (ASRS).
-Please note that enrollment eligibility will become effective after 27 weeks of employment.

Contact Us:

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 364-0108. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DIFI is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.