Would you like to be part of an amazing culture that helps Arizonans reach their full potential through temporary assistance? The Arizona Department of Economic Security (DES) is looking for individuals that are committed to service, community, and teamwork.
The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) performs an integral role in improving Arizona’s workforce by assisting individuals who are unemployed or underemployed, and those with barriers, to prepare for and obtain meaningful employment. DERS supports Arizona employers with recruitment assistance by connecting them to a skilled workforce.
We are seeking an experienced and highly motivated individual to join our team as a Rehabilitation Services Program Supervisor with the Rehabilitation Services Administration (RSA). This position is responsible for supervising and managing the Vocational Rehabilitation (VR) staff. This position is also responsible for ensuring that federal, state, regional performance goals are met and that policies and procedures are fully implemented.
The State of Arizona strives for a work culture that aﬀords employees ﬂexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in oﬃces, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.
• Provides supervision and oversight of the VR staff. Responsible for personnel functions including hiring, staffing, coaching, mentoring, evaluating, and training.
• Monitors case management practices to ensure compliance with RSA policy and procedures, reviews and approves client cases.
• Completes unit reports, analyzes and interprets case management, performance reports and determines the course of action.
• Represents RSA in community partnership/stakeholder meetings, forums, boards, committees, and workgroups.
• Participates in public relations, community outreach, and responds to public and program inquiries.
• Responds to and research client inquiries and appeals.
• Facilitates regular team meetings, discussions, and case staffings, responsible for assigning workloads and duties.
• Reviews cases for quality assurance through formal and informal case reviews.
• Knowledge of federal and state laws and regulations for Vocational Rehabilitation, rehabilitation principles and practices and reporting requirements.
• Knowledge of various disabilities and effective case management techniques and counseling techniques.
• Knowledge of effective management and supervisory techniques.
• Skills in leadership, problem-solving, decision making, negotiating, analyzing, evaluating, interpreting data to implement solutions, and oral/written communication.
• Ability to work with a diverse group of stakeholders, ability to prioritize tasks, ability to provide leadership and team building, and ability to establish and maintain effective working relationships.
• Commission on Rehabilitation Counselor Certification (CRCC) preferred.
• Master’s degree in Rehabilitation Counseling; plus, one year experience, paid or unpaid, working with individuals with disabilities or Master’s degree in a related field; plus, one year experience, paid or unpaid, working with individuals with disabilities.
• One year of supervisory or management experience.
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• The position will require a current, valid Arizona Driver’s License. Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) and have an acceptable driving record in accordance with DES Fleet Management-Safety Program policy and procedures (DES 1-07-26 & DES 1-07-26-01). Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.
• Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
• Candidate shall have or meet the requirements to obtain prior to their first day of employment, a valid Level One Arizona fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1758.07 in order to work with children and vulnerable adults.
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
- Career Advancement & Employee Development Opportunities
- Flexible schedules to create a work/life balance
- Tuition Reimbursement
- Participation in the Arizona State Retirement System (ASRS)
- 10 paid holidays per year
- Stipend Opportunities
- Infant at Work Program
- RideShare and Public Transit Subsidy
- Affordable Medical, Dental, and Vision
- Life and Disability Insurance
- Opportunity to work remotely (home office) on an ad-hoc basis
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work, you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
For questions about this career opportunity, please call (480) 679-2319 or email TSumner@azdes.gov.
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 679-2319 or emailing TSumner@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
The State of Arizona is an Equal Employment Opportunity Employer.