Residential Program Specialist II
Arizona Community Protection & Treatment Center (ACPTC)
501 N 24th St, Phoenix, AZ 85008
www.azdhs.gov
Salary: $23.1472 Hourly
Work Options: In-Hospital Setting
Requisition Closing Date: Open Until Filled
Make An Impact With ADHS
Are you passionate about driving change and empowering communities? AZDHS is seeking a dynamic Residential Program Specialist II (RPS II) to work at The Arizona Community Protection & Treatment Center (ACPTC) to provide direct care, and ensure the safety, custody, and supervision of its residents. This role operates in a twenty four hour, seven days a week controlled residential facility. Join a mission-driven team committed to addressing workforce needs and strengthening the Arizona Community Protection & Treatment Center.
Why ADHS?
To Promote, protect, and improve the health and wellness of individuals and communities in Arizona.
✓ A culture of collaboration, innovation, and impact. ✓ Career development opportunities to help you grow.
What You’ll Do
As a Residential Program Specialist 1, you’ll:
• Work full-time, 40 hours a week on-site
• Serve as a supervisor and lead staff for residential units.
• Provide guidance, consultation and program assignments in a timely manner.
• Escort and transport residents within the facility and into the community.
• Utilize Non-Violent Crisis Intervention (NVCI) techniques, implement crisis intervention and behavior management procedures when a resident is violent, suicidal, or has behavior difficulties.
• Participate in games, sports, and other recreational activities with the residents.
• Provide care of residents through guidance of personal hygiene and receives requests to make personal telephone calls and visits from family.
Your Competencies and Skills
We’re looking for someone who can:
• Lead others who report to you.
• Communicate successfully in written and verbal format and take direction orally or in written form.
• Proficiently use a computer, do arithmetic, and have organizational and time management skills.
• Maintain a positive attitude with adaptability, openness to feedback associated with coachability, trainability, including self-awareness.
• Participate and interact with the residents, in accordance with the program plan.
• Perform administrative duties such as attend staff meetings, participate in discussions and problem-solve with other professional staff
What We Need From You (Required Qualifications)
• Valid Driver’s License • Must be able to obtain and maintain CPR and NVCI Certification (Training provided and required) • Possess a valid Level One Fingerprint Clearance Card or apply for one within seven (7) working days after beginning employment • Attend required training at start of employment
What Sets You Apart
Preferred Qualifications:
• Be able to lead training and orientation.
• Be able to effectively write reports.
• Be able to provide suggestions for process and quality improvement.
• Be able to apply regulations governing high security risk residents.
• Be able to work with sexually violent persons and residents with mental health issues.
The Perks
Join us, and you’ll enjoy:
• Comprehensive medical, dental, and life insurance options • Supportive retirement plan through Arizona State Retirement System (ASRS) • 10 paid holidays and generous vacation/sick leave • Up to 12 weeks of paid parental leave (pilot program) • Tuition reimbursement, wellness plans, and professional development The State of Arizona, please visit our benefits page.
Are You Ready to Make a Difference?
Take the next step in your career and join a team that’s transforming lives across Arizona.
Apply today and be part of something extraordinary!
For questions, reach out to Jesse Cruz-Lopez at jesse.cruz-lopez@azdhs.gov
Additional Details
📝 Applications are reviewed on a rolling basis—apply early to ensure consideration!
🚗 Travel within Arizona may be required for this role.
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements
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