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  • 515073
  • Full-time


The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Pilot Program, where eligible employees can receive up to $200 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Residential Program Specialist 2 (Lead)

Arizona State Hospital

Posting Details:

Salary: $23.1472

Grade: 17



Job Summary:

This position serves as an active member of the Sexually Violent Persons Unit at the Arizona Community Protection and Treatment Center (ACPTC) providing for the care, custody, and control of the residents for an assigned unit. We offer weekend differential, shift differential, and guaranteed shifts. The Department of Health Services provides an excellent comprehensive benefit package.

Job Duties:

– Serves as the lead for program staff with the responsibility of directing daily unit/program activities.

– Interacting on a one-to-one basis or as a group with residents in a helping role in accordance with goals and objectives of unit guidelines.

– Compiling information and documents in an electronic medical record and writes incident reports in proper format.

– Providing resident escort inside and outside of the facility and into the community when necessary.

– Receiving and carrying out requests from residents in accordance with rules and policy.

– Assisting residents in orientation to the milieu.

– Observing patients for unusual or significant behavior changes.

– Participating in implementation of crisis intervention and behavior management procedures when a patient is violent, suicidal, or has behavior difficulties.

– Carrying out specific security/safety duties to maintain order and discipline in residential areas.

– Inspecting resident rooms for cleanliness, order, and compliance with facility policies.

– Participating in games, sports, and other recreational activities as part of interaction in accordance with program plan.

Knowledge, Skills & Abilities (KSAs):

− Requires high school diploma or GED

− Knowledge of Principles and practices of interpersonal communications; dynamics of human behaviors and crisis intervention; institutional work setting; federal, State, and agency laws, rules, regulations, policies, and procedures governing high security risk residents; policies and procedures of facility objectives of behavioral interventions; methods of techniques of security enforcement; management of difficult populations

− Skills in interpersonal communications; crisis intervention including the application of approved physical interventions when necessary; methods and techniques of compiling and documenting resident behavioral health records; methods and techniques of security, order, and discipline programs of an institution; working with sexually violent persons and residents with mental health issues

− Ability to observe, learn, and interpret habits and attitudes and behaviors of persons with psychiatric diagnosis and criminal histories; provide basic care to residents; follow written and verbal directives as provided by supervisory and/or clinical staff; carry out safety and security duties to maintain order and discipline; complete and document resident behavior in prescribed format in the case file; rapidly respond to emergency situations

− Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination

Selective Preference(s):

– The ideal candidate will possess previous work experience in the care of psychiatric patients, residents or inmates in a behavioral management program, forensic mental health setting or correctional mental health program

Pre-Employment Requirements:

- A State Hospital employee must be able to obtain a valid Level One Fingerprint Clearance Card pursuant to A.R.S. § 41-1758.07.

- Must be able to obtain and maintain CPR and NVCI certification

- Driving is required for State Business.

- Employees who drive on state business require possession of and the ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records and must complete any driver training (See Arizona Administrative Code R2-10-207.12).

“This position is subject to the vaccination requirements outlined in CMS Interim Final Rule - Medicare and Medicaid Programs; Omnibus COVID-19 Health Care Staff Vaccination (published November 5, 2021) (86 FR 61555).”


The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

Contact Us:

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.