ADHS

Arizona Department of Health Services

The Arizona Department of Health Services promotes, protects, and improves the health and wellness of Arizona's Children, adults, and communities. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership

We’re Hiring!

Residential Program Specialist 1

Arizona Community Protection & Treatment Center (ACPTC)
501 N 24th St, Phoenix, AZ 85008
www.azdhs.gov

Salary: $19.6397 Hourly
Work Options: In-Hospital Setting
Requisition Closing Date: Open Until Filled

Make An Impact With ADHS
Are you passionate about driving change and empowering communities? AZDHS is seeking a dynamic Residential Program Specialist 1 to work at The Arizona Community Protection & Treatment Center (ACPTC) to provide direct care, and ensure the safety, custody, and supervision of its residents. This role operates in a twenty four hour, seven days a week controlled residential facility. Join a mission-driven team committed to addressing workforce needs and strengthening the Arizona Community Protection & Treatment Center.

Why ADHS?
To Promote, protect, and improve the health and wellness of individuals and communities in Arizona.
✓ A culture of collaboration, innovation, and impact.

✓ Career development opportunities to help you grow.

What You’ll Do
As a Residential Program Specialist 1, you’ll:
•Work full-time, 40 hours a week on-site

• Perform entry level guidance, consultation and program assignments in a timely manner.

• Interact with residents, compile information and prepare records and documents in the resident's electronic health records

• Assist in interactions involving discipline of residents and provide crisis intervention

• Utilize Non-Violent Crisis Intervention (NVCI) techniques, implement crisis intervention and behavior management procedures when a resident is violent, suicidal, or has behavior difficulties

• Escort and transport residents within the facility and into the community.

• Participant in games, sports, and other recreational activities with the residents.

• Provide care of residents through guidance of personal hygiene and receive requests to make personal telephone calls and visits from family.

Your Competencies and Skills
We’re looking for someone who can:
• Basic competency in providing direct care for daily living activities to include adaptive care techniques

• Basic competency in crisis intervention and conflict resolution to include de-escalation techniques.

• Basic competency in social perceptiveness and monitoring behaviors to include recognizing security risks

• Basic documentation and record keeping skills

• Basic program coordination skills to include activity planning and facilitation

• Basic competency in group facilitation and managing group dynamics

• Basic competency in security/safety management and protocols

What We Need From You
Required Qualifications:

• Valid Driver’s License

• Must be able to obtain and maintain CPR and NVCI Certification

• Possess a valid Level One Fingerprint Clearance Card or apply for one within seven (7) working days after beginning employment

• Attend required training at start of employment

What Sets You Apart
Preferred Qualifications:
• Basic competency in process/quality improvement methodologies

• Basic competency with documentation and written record keeping skills

• Basic competency in social perceptiveness, applying regulations governing high security risk residents

• Basic competency in the practices of patience, perseverance, and resilience

• Active listening and adaptive communication and interpersonal skills

• Basic competency in problem resolution to include decision making, problem solving, and judgement skills

• Proficient competency in following directives

The Perks
Join us, and you’ll enjoy:
• Comprehensive medical, dental, and life insurance options

• Supportive retirement plan through Arizona State Retirement System (ASRS)

• 10 paid holidays and generous vacation/sick leave

• Up to 12 weeks of paid parental leave (pilot program)

• Tuition reimbursement, wellness plans, and professional development

The State of Arizona, please visit our benefits page.

Are You Ready to Make a Difference?
Take the next step in your career and join a team that’s transforming lives across Arizona.
Apply today and be part of something extraordinary!
For questions, reach out to Jesse Cruz-Lopez at jesse.cruz-lopez@azdhs.gov

Additional Details
📝 Applications are reviewed on a rolling basis—apply early to ensure consideration!
🚗 Travel within Arizona may be required for this role.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements