The Arizona State Land Department (ASLD) is currently looking for a Salesforce Administrator. The Salesforce Administrator, will perform updates and maintenance on the department’s Salesforce platform. This platform provides a platform for customers to interact with the department and is widely used by the department to conduct its core business processes.
This position will perform updates and maintenance on the Salesforce.com platform. This position will be responsible for user provisioning, data updates, business processes, and the overall user experience. This position will also work with leadership and users and contractors to gather requirements and develop new solutions on the Salesforce platform to meet business needs.
• Skill with related software such as meeting software, Microsoft office, Google workspace
• Strong customer service communication and relationship skills. (active listener, clear, honest, strong verbal and written communicator, and good note-taking skills)
• Ability to assess, analyze, and act independently to achieve goals.
• Attention to detail and accountability.
• Ability to contribute to a collaborative team environment.
• Ability to prioritize, exceptional organizational skills, multi-task and manage time effectively.
• Ability to learn and retain industry specific information.
Prior or after interviewing, candidates may be subject to a pre-employment skills assessment. Requires possession of, and ability to retain, a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records (refer to Arizona Administrative Code R2-10-207.12.)
The Arizona Department of Administration offers a comprehensive benefits package to include:
Vacation with 10 paid holidays per year
Health and dental insurance
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Positions in this classification participate in the Arizona State Retirement System (ASRS).
ASRS is a mandatory condition of employment for all employees who meet the eligibility and membership criteria as defined in statute.
Enrollment eligibility will become effective after 27 weeks of employment
The current contribution rate is 12.17%
If you have trouble applying for this position, please email HRIShelpdesk@azdoa.gov for assistance.
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting ASLD Human Resources at 602-542-2629. Requests should be made as early as possible to allow time to arrange the accommodation.
Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
The State of Arizona is an Equal Employment Opportunity Employer.