DEPARTMENT OF ECONOMIC SECURITY

Address: Division of Developmental Disabilities (DDD)
2601 Highway 95, Bullhead City, Arizona 86442 

Salary: $33,000 - $34,000 

Grade: 11

Closing Date: January 4, 2025

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Secretary to provide administrative support services to one or more individuals within the DDD.
This position has a significant amount of public contact with administrators, parents, individuals, contracted providers, and stakeholders. With minimal direction, receives and screens incoming correspondence and telephone contacts directed to the manager in a professional manner and uses sound judgment in determining the course of action.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Essential Duties and Responsibilities include but are not limited to:

• Answers the phone, greet visitors and provides a variety of information related to the Division’s services. Appropriately routes calls and visitors.
• Types a variety of forms, letters, memos and reports using Microsoft Office programs. Maintain office files.
• Opens, sorts, prioritizes and distributes incoming mail and faxes.
• Composes letters and memos for a variety of purposes, using correct grammar, punctuation, and sentence structure.

Knowledge of:

• Basic office procedures.
• Proper grammar, sentence construction and punctuation.
• Telephone and customer service techniques.

Skills in:

• Accomplishing detailed work with speed and accuracy.
• Prioritizing a heavy workload.
• Operating a variety of office equipment, (e.g., copy machine, fax, etc.).

Ability to:

• Transcribe dictated materials.
• Follow written and verbal instructions.
• Collect and organize data.
• Greet and assist the general public and visitors with tact and diplomacy.

The ideal candidate for this position will have:

• Experience in an office setting.
• Experience using computer systems (e.g., Microsoft Word, Excel, Google etc.) is highly desirable.
• Preferably bilingual in Spanish, but not required.

• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the
  agency’s ability to reasonably accommodate any restrictions.
• This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Laura Kaspar at 602-390-5549 or LKaspar@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-390-5549 or LKaspar@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.