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Senior Nursing Investigator

  • 501275
  • Full-time
  • Closing date: Oct 1 2021 at 09:00 MST


The mission of the Arizona State Board of Nursing is to protect and promote the welfare of public by ensuring that each person holding a nursing license or certificate is competent to practice safely. The Board fulfills its mission through the regulation of the practice of nursing and the approval of nursing education programs. The mission, derived from the Nursing Practice Act, supersedes the interest of any individual, the nursing profession, or any special interest group.

Senior Investigator


Job Location:

Address:  1740 W. Adams St. Suite 2000
Phoenix, AZ 85007

Posting Details:

Salary: 16.07-28.76 

Grade: 19

Closing Date: 

Job Summary:

A Senior Investigator investigates alleged violations of the Nurse Practice Act and recommends appropriate disciplinary action to the Board.

Job Duties:

Review complaints and develop an investigative plan. Conduct interviews of the complainants, witnesses, providers, and respondents and obtains written statements, records, and evidence relevant to the investigation.
Extracts and analyzes documentation, evaluations, healthcare, and employment related records, government records, and practice reviews. Analyze and evaluate statements, information, and evidence obtained.
Applies and interprets Federal, State, and agency laws, rules, regulations, and policies regarding nursing practice and complex investigations. Conduct multi-division and multi-agency investigations regarding various subject matter in high-profile cases.
Prepares and issues subpoenas to obtain or inspect pertinent information (police reports, medical records, personnel records, etc.). Gather and preserve documentary and physical evidence.
Prepares Interim Orders requesting licensees consider voluntarily participating based on prior actions taken by the Board, and thereafter, presents to the Board for final determination.
Enters relevant case information and documents into the database to track and monitor open cases to ensure accurate status and timely resolution of complaints.
Write reports of findings to summarize the evidence obtained and submit for review and use in disciplinary proceedings. Present cases at Board Meetings and testifies in administrative hearings as official witness.
Works with applicable staff to refer criminal actions to appropriate law enforcement entities. Submit cases for summary suspensions, consent agreements and non-disciplinary actions.
Participate in projects and presentations.
Other duties as assigned as related to the position (typically 5% - 10%)

Knowledge, Skills & Abilities (KSAs):

Knowledge of applicable Laws, rules, and policies, procedures. Knowledge of Nurse Practice Act rules and regulations. Knowledge in project management principles, professional reports, and technical writing principles. Knowledge in general Laws and reporting regulations for abuse and neglect of vulnerable populations.
Skilled in technical skills including use of databases, Microsoft Office products, email and electronic referral and verification sources; producing professional technical reports and letters. Skilled in research and analysis. Strong interpersonal skills in order to effectively relate to licensees and certificate holders, complainants, and inter-agency stakeholders. Critically analyze problems and develop plans for remedial action.
Ability to interpret rules, laws, and policies and apply them to unique case circumstances. Ability to work in a fast-paced environment. Ability to organize, prioritize and track files and information from various sources. Ability to work independently and with a variety of internal and external customers. Ability to work well with others; prioritize, plan, analyze, coordinate and manage a caseload; maintain objectivity; produce timely and accurate reports and documentation; and in presenting cases in a Board meeting or hearing. Basic computer operations skills, including working with Word and Google documents.

Selective Preference(s):

Experience with investigations, substance abuse, social work, and/or legal testifying preferred

Pre-Employment Requirements:



The Arizona Department of Administration offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Positions in this classification participate in the Arizona State Retirement System (ASRS).
Please note, enrollment eligibility will become effective after 27 weeks of employment.

Contact Us:

If you have any questions please feel free to contact Shawna Bonner at SBonner@azbn.gov for assistance.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.