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  • 508096
  • Full-time


For Veterans and those who care for them.


Job Location:

Address: 4141 North S Herrera Way Phoenix, AZ 85012

Posting Details:

Salary: $52,000.00 - $55,000.00 (DOE) 

Grade: 21

Closing Date: 

Job Summary:

This position may be eligible to receive a temporary stipend of 10% in addition to base pay beginning in December 2021. If eligible, the temporary stipend amount will be calculated using the employee's base rate of pay and will be reflected in each paycheck. It is anticipated that this temporary stipend will be available through June 30, 2022.

This position is responsible for the oversight and provision of medically related services for an assigned Veteran/Member case load at the Arizona State Veterans Home, a skilled nursing facility. Assists in maintaining the highest practicable mental and psycho-social well-being of each client; ensures compliance with all federal, state and VA regulations and facility policies and procedures; learns, implements and monitors Arizona Management System (AMS) methods, and utilizes AMS concepts and tools for problem solving and continuous work/process improvements and efficiencies; performs other related job duties as assigned. Incorporates a cultural focus on Veteran/Member centered care in the performance of job duties.

Job Duties:
  • Maintains a caseload of assigned Veterans/Members; completes assessments, MDS (Minimum Data Set), care planning and other relevant documentation in accordance with applicable regulations and facility policies and procedures; reviews and follows up on physician orders involving psychiatric treatment; coordinates psychiatric services through the interdisciplinary care plan team and initiates referrals for psychiatric services as needed; monitors and documents resident activities involving care and behaviors.
  • Assists residents through referral and counseling for problems associated with institutional life; works with family members in helping the resident adjust to the regimen of the facility and to issues regarding the disease and aging process.
  • Monitors Medicare notices to ensure timely delivery to beneficiaries per federal law; educates residents and families on Medicare guidelines and standards and assists with insurance applications (e.g. Medicaid).
  • Coordinates discharge planning to ensure that it is safe and communicated effectively to all involved stakeholders.
  • Attends and actively participates in clinical, department and facility meetings; gathers and presents data/ information; prepares reports upon request; attends in-service training; learns, implements and monitors Arizona Management System (AMS) methods, and utilizes AMS concepts and tools for problem solving and continuous work/process improvements and efficiencies.
  • Works with Veterans/Members, families and staff to ensure Veterans/Members are treated in accordance with Resident Rights (grievances, preferences, etc.) according to regulations.
Knowledge, Skills & Abilities (KSAs):

Knowledge of:

  • Rules and regulations of facility
  • Community resources
  • Governmental policies and programs that affect clientele
  • Long term care standards at state and federal levels
  • Geriatric population, geriatric process, and psychiatric issues affecting the care of vulnerable adults
  • Sensitivity to cultural differences of diverse populations
  • Purpose and operations of the MDS system
  • Basic human needs, theories of social psychology and family relationships
  • Medical terminology
  • Side effects of psychotropic medication
  • Long term care billing and standards, and federal and state survey standards
  • Physical and chemical restraints

Skills in:

  • Verbal and written communication
  • Using a computer and associated software (e.g., Google Suite, Microsoft Office Suite- Word, Outlook, Excel, etc.)
  • Case management
  • Employment of resources in meeting Veteran/Member needs
  • Program planning
  • Organization and time management
  • Problem solving
  • Clinical reasoning

Ability to:

  • Establish and maintain interpersonal relationships at all organizational levels
  • Perform resident assessments and develop care plans
  • Utilize the facility's IT program and maintain and record assessments and care plans
  • Maintain the highest level of confidentiality
Selective Preference(s):
  • Preferred candidate will have previous experience working with geriatric/dementia populations.
  • Licensure from the Arizona Board of Behavioral Health is preferred but not required.
Pre-Employment Requirements:
  • Requires a Bachelor’s, or higher, degree in Social Work
  • Requires the ability to obtain and retain a valid AZ DPS Fingerprint Clearance Card
  • This position is subject to the vaccination requirements outlined in CMS Interim Final Rule - Medicare and Medicaid Programs; Omnibus COVID-19 Health Care Staff Vaccination (published November 5, 2021) (86 FR 61555)
  • Current Negative Tb skin test (Mantoux skin test) within the last 6 months or a written statement from a physician, physician’s assistant or a registered nurse practitioner indicating freedom from tuberculosis, if in the past has had a positive skin test or tuberculosis
  • Requires the ability to drive a vehicle in the course of conducting State business.
  • Requires possession of and ability to retain a current, valid state-issued driver's license.

The Arizona Department of Administration offers a comprehensive benefits package to include:

  • Sick leave
  • Vacation with 10 paid holidays per year
  • Health and dental insurance
  • Retirement plan
  • Life insurance and long-term disability insurance
  • Referral Incentives available for qualifying positions
  • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

  • Positions in this classification participate in the Arizona State Retirement System (ASRS).
  • Please note, enrollment eligibility will become effective after 27 weeks of employment.
Contact Us:
  • If you have any questions please feel free to contact Human Resources at recruiting@azdvs.gov and 602.781.7032 for assistance.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.