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  • 511744
  • Full-time


For Veterans and those who care for them.


Job Location:

Address: 2100 N. Gemini Rd., Flagstaff, AZ 86004 

Posting Details:

Salary: $65,000.00 - $68,000.00 (DOE) 

Grade: 23

Closing Date: 

Job Summary:

This is an advance job posting for the Arizona State Veteran Home – Flagstaff. First review of applications will be conducted after 1 November 2022.

The ideal candidate is responsible for the oversight and provision of medically related social series designed to maintain the highest practicable mental and psycho-social well-being of each Veteran/Member of the Arizona State Veteran Home, a skilled nursing facility that serves the long-term care and rehabilitative needs of Arizona’s Veterans. Maintains a personal case load of assigned Veteran/ Members. Ensures compliance with all federal and state regulations and facility policies and procedures. Supervises a staff of social workers. Learns, implements and monitors Arizona Management System (AMS) methods. Utilizes AMS concepts and tools for problem solving, continuous process improvement, and work efficiency. Incorporates a cultural focus on Veteran/Member-centered care in the performance of job duties.

Job Duties:
  • Plans, organizes and supervises the social services program of the Arizona State Veteran Home, ensuring timely completion of assessments and documentation per federal and state regulations and facility policies and procedures.
  • Ensures compliance with the PASRR (Preadmission Screening and Resident Review) process.
  • Supervises subordinate staff to ensure the goals and objectives of the work unit are met. Plans, organizes, assigns, and reviews the work of the Social Services staff.
  • Provides training and support.
  • Reviews and evaluates job performance of staff through monthly 1 on 1 coaching sessions and annual performance appraisals.
  • Addresses staff problems. Recommends disciplinary actions. Interviews and selects staff.
  • Oversees clinically appropriate discharge planning to ensure it is safe and communicated effectively to all involved stakeholders.
  • Monitors Medicare notices to ensure timely delivery to beneficiaries per federal law. For VA per diem veteran will be part of the team to complete the 10-10.
  • Completes consults for referrals to specialist at the VA.
  • Works with residents, families and staff to ensure that Veterans/Members are treated in accordance with Resident’s Rights.
  • Manages Grievance Book.
  • Assists in projecting department budget.
  • Works within budget parameters. Monitors expenditures.
  • Effectively manages staff overtime.
  • Maintains a personal caseload of assigned Veterans/Members.
  • Reviews policies and procedures ensuring compliance with all regulatory standards.
  • Creates new policies as needed. Attends and participates in various meetings.
  • Serves on committees. Conducts staff meetings. Participates in special projects as assigned.
Knowledge, Skills & Abilities (KSAs):

Knowledge of:

  • Rules, regulations, policies, procedures of section and work unit
  • Veterans Administration, CMS and State regulatory standards
  • Social Services programs and principles of social work
  • Geriatric population’s psychiatric issues that affect care
  • Geriatric disease processes
  • Side effects of psychotropic medications
  • Physical and chemical restraints
  • Community resources
  • Governmental policies and programs that affect our clientele
  • Long-term care billing standards
  • MDS system Personnel Rules

Skills in:

  • Verbal and written communication skills
  • Interpersonal interactions
  • Counseling
  • Case management
  • Resident assessment
  • Developing care plans
  • Program planning and organization
  • Analytical skills
  • Problem solving
  • Basic computer use
  • Supervision and management
  • Leadership

Ability to:

  • Establish and maintain interpersonal relationships at all organizational levels
  • Perform resident assessments and develop care plans
  • Utilize the facility's IT program and maintain and record assessments and care plans
  • Maintain the highest level of confidentiality
  • Plan, delegate, review work of others
  • Evaluate issues, explain rules and regulations
Selective Preference(s):
  • A minimum of one-year supervisory experience in a health care setting working directly with individuals
  • Experience in long-term care
Pre-Employment Requirements:
  • LMSW required - must have a Master’s degree in social work and an active social work license issued by the Arizona Board of
    Behavioral Health Examiners upon placement into position.
  • Requires the ability to obtain and retain a valid AZ DPS Fingerprint Clearance Card.
  • Requires the ability to drive a vehicle in the course of conducting State business.
  • Requires possession of and ability to retain a current, valid state-issued driver's license.
  • This position is subject to the vaccination requirements outlined in CMS Interim Final Rule - Medicare and Medicaid Programs; Omnibus COVID-19 Health Care Staff Vaccination (published November 5, 2021) (86 FR 61555)
  • Current Negative Tb skin test (Mantoux skin test) within the last 6 months or a written statement from a physician, physician’s assistant or a registered nurse practitioner indicating freedom from tuberculosis, if in the past has had a positive skin test or tuberculosis

The Arizona Department of Administration offers a comprehensive benefits package to include:

• Sick leave
• Vacation with 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Referral Incentives available for qualifying positions
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

  • Positions in this classification participate in the Arizona State Retirement System (ASRS)
  • Please note, enrollment eligibility will become effective after 27 weeks of employment
Contact Us:
  • If you have any questions please feel free to contact Human Resources at recruiting@azdvs.gov and 602.781.7032 for assistance.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.