Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!
The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Spanish Translator. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.
Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.
Essential Duties and Responsibilities include but are not limited to:
• Provides support to DDD staff by translating documents to and from English/Spanish. Adheres to generally accepted translator ethic principles and standards of practice, including client confidentiality.
• Translates effectively, accurately, and impartially to and from the source language, using necessary specialized vocabulary, and terminology, while considering the cultural appropriateness. Due to the sensitive nature of much of the information processed by this position, a high degree of integrity and confidentiality must be maintained at all times.
• Receiving, translating, proofreading and delivering documents that vary in topics, length and complexity. Docs may include, but not limited to: Member facing announcements/informative flyers/PCSP docs/Member handbooks/Notices of Appeal Resolution/Consent forms/member notices/comms req. responses from the member, grievance, appeals, written notices inform. members of right to interpretation & translation services.
• Reviewing previous translations for accuracy, Serving as the main point of contact for translation services, Monitor, track, and report on translator productivity, Maintain reports related to metrics and submit them in a timely manner, Strive to further professional development via participation in workshops and webinars and Comply with all HIPAA regulations and expectations.
• Collaborates with other departments during translation of documents.
Knowledge in:
• Google Suite including Gmail, Drive, Docs, Sheets and Hangouts.
• Culturally and Linguistically Appropriate Services (CLAS) and American with Disabilities Act (ADA).
• Federal requirements related to Medicaid and Managed Care Organizations, state laws, rules, and regulations related to the Division of Developmental Disabilities and AHCCCS .
• Cultural and linguistic competency principles and concepts.
• Systems of care and wraparound philosophy and practice, community based serveries and support with an orientation to member-driven, guided and culturally relevant systems and services.
Skills In:
• Microsoft Office, Google Suite, conflict resolution, coaching, cross cultural..
• Exceptional written and verbal communication skills .
Ability to:
• Demonstrate ability to work effectively with culturally diverse members, staff, contractors and stakeholders.
• Flexible, creative, assertive and able to work in multiple tasks and multidisciplinary environments.
The ideal candidate for this position will have:
• Bachelor's Degree in Translation (Spanish preferred) OR a Certificate of Translation from an Accredited University (OR)
• Be Accredited by the American Translators Association. Experience in the field of Diversity, Health Care.
• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to Driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operated a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) (R2-10-201.11).
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
• Employees shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statue 41-1968 in order to work with children and vulnerable adults.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility.
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
For questions about this career opportunity, please contact Shobana Jeyaraj at 480-915-7157 or shjeyaraj@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-915-7157 or shjeyaraj@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements
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