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Special Agent

  • 504077
  • Full-time
  • Closing at: Jan 31 2022 at 23:55 MST


The Department of Insurance and Financial Institutions licenses, monitors, investigates, examines, and ensures the safety and soundness of, regulated entities. The Department also helps resolve consumer complaints against financial-services and insurance entities; takes action in response to violations of law; encourages competition, innovation, and economic development; collects taxes and assessments that support State government operations; combats auto theft and insurance fraud through public awareness campaigns, and funding for law enforcement and dedicated prosecutors.

Our mission is to help Arizonans receive the benefits and protections to which they are legally entitled by enforcing insurance and financial institution laws and by providing information and assistance and to combat vehicle theft.

Special Agent


Job Location:


Posting Details:

Salary: $67,000 ($35.35/hr) 

Grade: 21

Closing Date: 

Job Summary:

This position is regarded as a State law enforcement contact point for information specific to Civil and Criminal Insurance Codes. Applicants for the special agent position must be AZPOST certified peace officers or within 3 years of post active certification. Applicants must pass an oral board interview, pre-employment interview, background check; to include polygraph examination, AZPOST medical and drug testing.

Under the general supervision of the Special Agent Supervisor, agents perform statewide, national, and, at times, international investigations. The position requires working with a high degree of independence as well as with other state, local, and federal law enforcement partners. The work involves long hours of research, interviewing suspects, hostile witnesses, and making arrests. At times agents are required to work fluctuating work schedules and may involve danger while working undercover. Travel is required throughout the State of Arizona, including interstate and international journeys at times.

This position is distinguished from other investigator classes by its responsibility for writing affidavits to obtain warrants, court-authorized searches, seizures, wiretaps, and arrests. The highly complex nature of the investigations is not limited to agency-specific violations. Agents may be called upon to conduct follow-up investigations in foreign countries. Case expertise requirements include but are not limited to intricate knowledge of investigating financial crimes, document crimes, workers compensation fraud, life insurance fraud, vehicle theft fraud, illegal enterprises, and organized criminal syndicates.

Job Duties:

-Interviewing victims, witnesses, and suspects in criminal and civil investigations; preparing detailed investigation reports; maintaining and prioritizing case files; preparing affidavits to obtain court orders search warrants, and wiretaps; processing and impounding evidence; testifying in criminal and civil court.

-Reviewing allegations, complaints, or other information to determine whether insurance fraud may have been committed; analyzing documents and records, including computerized financial and statistical analyses; developing investigation and intelligence-gathering plans; Confer with attorneys assigned to insurance fraud cases regarding the progress of investigations, quality of case files and evidence.

Knowledge, Skills & Abilities (KSAs):

-Knowledge of principles, practices and priorities of case management.
-Knowledge of the rules of evidence and the proper control of the chain of evidence.
-Knowledge of civil and criminal laws applicable in the State of Arizona, particularly Arizona Revised Statutes (ARS title 13 and 20), Federal and local laws concerning fraud, misrepresentation, theft, embezzlement, money laundering, participating in a criminal enterprise and racketeering.
-Knowledge and experience applying methods, techniques, in a criminal investigation involving white-collar or organized crime.
-Knowledge of court procedures, practices, rules and traditions.
-Knowledge of Arizona Criminal Justice Information System ACJIS policies, procedures, guidelines and system.
-Knowledge of word-processing and spreadsheet software.

-Skill in applying methods and techniques of undercover law enforcement work and surveillance.
-Skill in communicating professionally and diplomatically, under difficult and even contentious circumstances.
-Skills in analyzing documents and records

-Ability to safely drive a motorized vehicle.
-Ability to apply sound judgment.
-Ability to work independently.
-Ability to use computing and communications (telephone, two-way radios, fax, etc.) equipment.
-Ability to work as part of a team of investigators (requiring interpersonal skills) as well as independently.
-Ability to control behavior under unusually difficult and dangerous circumstances.

Selective Preference(s):

Professional investigative experience performing substantially similar duties at a federal, state, or local law enforcement or government investigative agency.

Pre-Employment Requirements:

Applicants must meet all the requirements for certification by the Arizona Peace Officer Standards and Training Board (AZPOST). Successful applicants must create an account with AZPOST and fill out the AZPOST application, personal and medical history online.


The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Credit union membership
− Transit subsidy

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

Contact Us:

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 364-0108. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DIFI is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.