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SR BUSINESS ANALYST

  • 513211
  • PHOENIX
  • REMOTE OPTIONS
  • DEPT OF REVENUE
  • Full-time

ARIZONA DEPARTMENT OF REVENUE

Funding Arizona’s future through excellence in innovation, exceptional customer service and public servant-led continuous improvement.

All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results.

 

SENIOR BUSINESS ANALYST

Job Location:

Address:  1600 W. Monroe Street, Phoenix, AZ 85007

Posting Details:

Salary: $72,100 

Grade: 26

Closing Date: Open Until Filled

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

This is a project-based position subject to the needs of the agency and budget availability, to be reviewed on an annual basis.

Job Summary:

Come join the Arizona Department of Revenue, one of the 2022 Top Companies to Work For in Arizona! We are committed to our team-based work environment and culture; one that is unlike any other in state government. The Arizona Department of Revenue (ADOR) is consistently striving to recruit team members who are committed to providing quality services to the citizens of Arizona and are passionate about creating solutions to the ever-evolving decisions faced within state government. If you have a passion for service and are driven to “make things better”, please apply to join the ADOR team and assist the Grand Canyon State by exemplifying our mission of “Serving Taxpayers.”

This position will act as liaison between Information Technology Services and multiple business units in order to elicit and document project requirements and validate that solutions meet the department's objectives. This position supports the organization's key business processes and applications.

Job Duties:

Essential duties and responsibilities include but are not limited to:
-Develop and elicit project requirements by gathering plans and collaborating with customers and other stakeholders, ensuring requirements are aligned to the approved project charter.
-Create project documents including detailed project requirements, statements, context diagrams, status reports, change requests, and other project requirements as outlined by the project management lifecycle process or requested by stakeholders.
-Ensure requirements traceability is maintained during the development and testing processes by validating that work meets all requirements and communicating effectively with developers, quality assurance analysts, project managers, business customers, and other stakeholders to clarify requirements and resolve conflicts.
-Ensure requirements traceability is maintained during the development and testing processes by validating that work meets all requirements and communicating effectively with developers, quality assurance analysts, project managers, business customers, and other stakeholders to clarify requirements and resolve conflicts.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
-Project Management, Information Systems, Business Processes, Tax Procedures
-Proficiency with Business Analysis Body of Knowledge (BABOK)
-General knowledge of policies, procedures, programs and business goals
-Lean Six Sigma, Methodologies and techniques for systems analysis and design, business process modeling

Skilled in:
-Negotiation, Elicitation, Analysis
-Excellent verbal and written communication
-Meeting Facilitation, demonstrated ability to work collaboratively in teams and across organizations

Ability to:
-Lead, collaborate, adapt
-Evaluation of performance and processes for continual improvement
-Customer oriented attitude
-Learn and apply LEAN concepts, principles and tools used to create and deliver perspectives with fewest resources with continuous problem solving.

Selective Preference(s):

The ideal candidate for this position will have:
-Bachelor's degree with 5+ year of experience in business analysis (or equivalent experience)

-PMI Certification in Business Analysis or Project Management

-Experience with Continuous Improvement or LEAN is preferred

-3-5 years experience in a large organization writing requirements for software development projects or working on enterprise level CRM or ERP software deployments, preferred

 
Pre-Employment Requirements:

The final candidate will be required to abide by the the following pre-employment checks:
-Employment Verification and Reference Checks
-State and Federal Criminal Background Check, including fingerprinting
-Arizona Tax Filing Records Check
-If applicable, ASEDRA Authorized Driver Identification Check

Benefits:

The State of Arizona provides a world class comprehensive benefits package including:
-Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave
-A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options.
-Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education.
-Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: https://www.azasrs.gov/content/new-and-prospective-members.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-716-6950. Requests should be made as early as possible to allow time to arrange the accommodation.

Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

If you have any questions, please contact the ADOR Human Resources office at humanresources@azdor.gov or at 602-716-6950 for assistance.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.