Outdoors, Mountain, Nature, Person, Painting, Valley, Landscape, Scenery, Panoramic, Canyon

Apply Now

Not You?

Thank you


  • 507019
  • Full-time


For Veterans and those who care for them.


Job Location:


4141 North S. Herrera Way,

Phoenix AZ 

Posting Details:

Salary: $55,000 - $62,500 (DOE) 

Grade: 21

Closing Date: 

Job Summary:

This position may be eligible to receive a temporary stipend of 10% in addition to base pay beginning in December 2021. If eligible, the temporary stipend amount will be calculated using the employee's base rate of pay and will be reflected in each paycheck. It is anticipated that this temporary stipend will be available through June 30, 2022.

The ideal candidate will provide education for staff at all levels to improve regulatory compliance and systems and to better meet the needs of our Veterans/Members. The employee provides leadership by creating a framework of ongoing educational training that promotes the growth and development of the facility staff. The employee is responsible for identifying training needs and development of an educational program for all departments within the facility. The employee formulates educational tools that promote proper on-boarding orientation, education and professional development of all staff. Requires strong interpersonal communication skills and the ability to deal effectively with residents, families, physicians, vendors and employees

Learns, implements and monitors Arizona Management System (AMS) methods. Utilizes AMS concepts and tools for problem solving and continuous work/process improvements and efficiencies. Actively involved in AMS processes such as huddle boards, problem solving, job breakdown sheets, success tracking, and standardized work. Incorporates a cultural focus on Veteran/Member-centered care in the performance of job duties.

Job Duties:
  • Identify essential competencies for licensed and non-licensed staff and assure appropriate educational opportunities exists to promote the growth and development of the staff.
  • Utilizes and disseminates educational materials.
  • Ensures staff awareness of current policies and procedures and professional standards of practice.
  • Develops an on-boarding orientation program for all facility personnel.
  • Plan and organize concise orientations orientations for contract personnel.
  • Actively participates in environmental rounds to monitor compliance with employee safety practices, medication delivery practices, infection control and all other quality related practices.
  • Provide general orientation, mandatory in-services and other training to meet all department and facility needs and regulatory requirements.
  • Maintains lesson plans of all training programs taught to employees.
  • Ensures training records are retained per agency retention policies are organized and accessible for regulatory review and filed in employee personnel files.
  • Manage the TB screening program. Assures appropriate documentation of testing exists in employee files.
  • Counsel and refer as necessary.
  • Attend meetings. Complete required in-service training. Participate in special projects assigned by Administrator. Assume staff assignments when necessary.
Knowledge, Skills & Abilities (KSAs):

Knowledge of:

  • Principles of management and administration.
  • Facility programs, policies and procedures.
  • Patient care standards.
  • Nursing processes, practices and techniques.
  • OBRA and other pertinent nursing home regulations as they apply to quality assurance activities.
  • Basic training interventions that may be used to develop staff skills and knowledge.
  • Varied approaches and techniques of adult instruction consisting of measurement, assessment and skill based competencies.
  • Post-training competencies following the provision of training.

Skills in:

  • Verbal and written communication skills.
  • Problem solving skills.
  • Skill in applying nursing techniques to address quality issues.
  • Skill in organizing and conducting meetings.
  • Skill in managing projects.
  • Skill in teaching in varied situations, primarily within group or 1:1 settings.
  • Skill in interpreting regulatory guidelines as they apply to development of training approaches.

Ability to:

  • Analyze and interpret information and data.
  • Work with all levels of organization.
  • Hold other staff accountable.
  • Develop and coordinate training programs.
Pre-Employment Requirements:
  • Requires current license to practice in Arizona as a Licensed Practical Nurse or Registered Nurse.
  • This position is subject to the vaccination requirements outlined in CMS Interim Final Rule - Medicare and Medicaid Programs; Omnibus COVID-19 Health Care Staff Vaccination (published November 5, 2021) (86 FR 61555)
  • Requires the ability to obtain and retain a valid AZ DPS Fingerprint Clearance Card.
  • In-state travel; valid AZ Driver's License is required.

The Arizona Department of Administration offers a comprehensive benefits package to include:

• Sick leave
• Vacation with 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

  • Positions in this classification participate in the Arizona State Retirement System (ASRS)
  • Please note, enrollment eligibility will become effective after 27 weeks of employment

Contact Us:
  • If you have any questions please feel free to contact Human Resources at recruiting@azdvs.gov


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.