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  • 503002
  • MESA
  • Full-time


Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.

DES serves more than 3 million Arizonans Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.


Child Care Administration

Job Location:

Locations: 120 West First Avenue, Mesa, Arizona 85210

Posting Details:

Salary: $46,706.61 - $48,373.94 

Grade: 20

Closing Date: Open until a sufficient amount of resumes received

Job Summary:

Would you like to be part of an amazing culture that helps Arizonans reach their full potential through temporary assistance? The Arizona Department of Economic Security (DES) is looking for individuals that are committed to service, community, and teamwork.

The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) performs an integral role in improving Arizona’s workforce by assisting individuals who are unemployed or underemployed, and those with barriers, to prepare for and obtain meaningful employment. DERS supports Arizona employers with recruitment assistance by connecting them to a skilled workforce.
We are seeking an experienced and highly motivated individual to join our team as a State Licensing Surveyor with the Child Care Administration (CCA). This position is responsible for family childcare certification and case management duties including recruiting and certifying home providers. This position monitors the health and safety of children in care by conducting family childcare provider home inspections.

Job Duties:

• Conducts ongoing monitoring visits to ensure health, safety, supervision of children in care, compliance of the home facility.
• Issue’s corrective action plans if provider is out of compliance.
• Responsible for monthly monitoring of billing documents.
• Evaluates providers for recertification suitability, compliance with program policy regulations.
• Reviews forms for contract compliance.
• Provides technical assistance for payment and contractual obligations.
• Provides fingerprinting services to providers and conducts provider criminal background and child abuse and neglect.
• Reviews application for home certification conducts provider interview, orientation, completes home study, health, and safety inspection for compliance.
• Assesses training needs or denies application following policy, regulations, federal law, statues, and procedures.
• Responsible for training and contracting non-certified relative providers (NCRP).
• Explains contract requirements, policy and program requirements and ensures that the relative provider referral is processed timely.
• Responsible for special work assignments as required by supervisor, including but not limited to community outreach, liaison to contracted agencies, and Department representative at community meetings and advisory boards.
• Responsible to adhere to guidelines related to provider training requirements.
• Ensure provider's training classes are oriented to developmentally appropriate practices or business related for service provision and the expenditures of state and federal funds.
• Responsible to respond to calls from providers, clients, other agencies, and community services for problem solving and information dissemination.
• Responsible to document, report and investigate provider complaints.
• Responsible to research and prepare case histories and represent the Department of Fair Hearings that result from provider and client appeals of adverse actions or denial of services.
• Operates multiple automated computer systems for approval of provider certification and contract.

Knowledge, Skills & Abilities (KSAs):

• Department policy and state statue, federal law and rules pertaining to multiple childcare programs including Department of Health Services, Arizona Department of Education, First Things First and other DES programs, early childhood community programs or other resources which may be of help to families and or providers.
• Knowledge of methods or techniques used for effective case management, including time management, priority setting and policy controls, contract compliance and record keeping techniques.
• Knowledge of Early Childhood development, age-appropriate activities, appropriate disciplinary and behavior management methods.
• Skills pertaining to planning and organizing case management activities, establishing, and maintaining ongoing client and provider caseloads, scheduling, prioritizing daily activities to meet stringent policy guidelines specific to program eligibility.
• Skill in conducting interviews in a time efficient objective manner while eliciting provider personal and financial information for the purpose of provider certification.
• The ability to communicate easily with others in a manner which puts people at ease.
• Ability to develop good rapport and relationships with others.

Selective Preference(s):

• Knowledge of Early Childhood development, age-appropriate activities, appropriate disciplinary and behavior management methods.
• Skills in written and oral communication in Spanish.

Pre-Employment Requirements:

• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• Arizona Driver's License Required. In-state travel is required. Requires possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must be able to complete any required driver training (see Arizona Administrative Code RD-10-207.12) Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.
• Candidate shall have or meet the requirements to obtain prior to their first day of employment, a valid Level One Arizona fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1758.07 in order to work with children and vulnerable adults.


We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.
-Affordable Health, Dental, Vision and Life and Disability Insurance
-10 holidays per year
-Paid Vacation and Sick time off - start earning it your 1st day
-Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)
-Contribute to, and participate in the Arizona State Retirement System
-Ride Share and Public Transit Subsidy
-Career Advancement Opportunities
-Tuition reimbursement
-Opportunity to work remotely (home office) on an ad-hoc basis

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work, you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 392-3471 or email Sgillette@azdes.gov
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.