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Program Specialist - Bureau of Women & Children's Health

  • 507357
  • Full-time


COME WORK WITH US! The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.




Job Location:

Address:  150 N. 18th Avenue, Phoenix, AZ 85007

Posting Details:

Salary: $52,000.00 

Grade: 21


Job Summary:

A Career in Public Service Awaits You, Come Join our Bureau of Women's and Children's Health Team!

Your Talent, Our Mission: To promote, protect, and improve the health and wellness of individuals and communities in Arizona.

What You'll Do:

- You'll be responsible for various technical programs and agency strategic initiatives and State Plans, such as the Arizona Health Improvement Plan, Public Health Accreditation efforts and mental health first aid.

- As the Program Specialist you will serve as the subject matter expert on evidence-based strategies, including mental health first aid. You'll utilize your effective problem-solving and time management skills to execute complex programs with competing timelines. You'll also be responsible for planning, implementing, communication with Stakeholders.

- Conduct research, gathers resources and coordinates Stakeholder materials and reports to meet grant deliverables and timelines. Accountable for internal division-wide strategic initiatives, coordinates meetings, develops agendas, prepares and delivers presentations and training.

- Develops and implements surveys, live polls and other evaluation tools to gather input for plan development or enhancement, customer satisfaction and analysis. Summarizes and disseminates findings, technical reports and program information to appropriate parties.

- Provides technical assistance and training to employees on policy and procedures and contract terms and conditions.

- Perfects, plans and implements process improvements, automation of process to improve bureau and division efficiencies. This position will also support administrative tasks including the paying of invoices and submitting contract related paperwork for bureau block grant.

Occasionally, this position is required to perform work at/attend meetings or conferences at alternate locations.

Job Duties:

- Plans, directs, implements agency, division and bureau strategic initiatives. This position will manage and coordinate a multitude of program support activities within the bureau.
- Develops and implements evaluation tools, surveys, live polls and other tools.
- Develops and prepares agendas, training, provides technical assistance and communications. Processing invoices and contracts.
- Conducts research, gathers resources and summarizes findings.
- Plans and implements evidence based trainings on agency strategic initiatives.
- Prepares, submits and disseminates various reports, findings, informational publications.
- Develops, plans and implements process improvements and automates process to improve efficiencies.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Working with individuals of varied groups, maintain attention to detail and be highly organized yet flexible and comfortable tracking multiple projects in a rapid and fluid environment.
- Management of projects and systems involving information technology.
- Strong computer skills in application use and implementation of programs such as Visio, Adobe Acrobat, Microsoft Excel and Microsoft Office.
- Communicate clearly and effectively in person, over the phone, through emails, and letters.
- Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.

Skill in:
- Problem solving and conflict resolution extrapolation of information.
- Digesting and analyzing large volumes of complex information.
- Working with a diversity of individuals and groups.
- Technical/functional expertise and results orientation are the standard state and agency performance competencies.
- Applying knowledge to practical applications.
- Working with self-motivation and minimum of supervision or as a team member; leadership.
- Foreseeing possible problems and formulating plans to avert them.
- Using inquisitiveness to seek information and reach a goal.
- Oral and written communication skills.
- Conversion of complex, technical information into a commonly-used vernacular.
- Dealing effectively with a matrix of personalities; and goal/objective setting.

Ability to:
- Work on multiple projects simultaneously, and meet deadlines.
- Work effectively under short deadlines; handling multiple tasks.
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Selective Preference(s):

Minimum of 4 years experience working in an program/project coordination capacity with increase project responsibility. Extensive background in office management/protocols, research, report writing, and problem solving OR Bachelor's Degree in Business Administration, Public Administration, or related field may substitute for two years of experience.

Pre-Employment Requirements:

Employees who drive on state business require possession of and the ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records and must complete any driver training (See Arizona Administrative Code R2-10-207.11).


The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

Contact Us:

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.