This position is required to provide IT technical support for Arizona Department of Health Services personnel, specifically related to server technology. This position will provide 2nd and 3rd tier server support. This position is responsible for server administration, system availability, backups, maintenance, system updates and upgrades. This position supports multiple platforms and applications, including AWS technologies, GCP, Azure, Intune, IIS servers, SQL servers, and other application servers as assigned.
Responsibilities include:
• Provide server support by updating, maintaining and troubleshooting server infrastructure including documentation of supported systems.
• Advanced design, maintenance of and troubleshooting of IIS, SQL Server, Other Applications.
• Administration of Amazon Web Services, Microsoft Azure, Google Cloud Platform, and evaluation of new services.
• Ongoing system security remediation of Windows based systems.
• Other duties as assigned as related to the position.
Knowledge of:
• Microsoft Windows Server including Microsoft Active Directory, DNS, IIS, Windows group policies.
• AWS and Powershell scripting.
• Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.
Skilled in:
• Computer/Network troubleshooting skills.
• Excellent oral and written communication skills.
• Organizational and time management skills.
Ability to:
• Analyze, evaluate and draw conclusions.
• Interact with government personnel and build relationships at all levels and across all business units and organizations.
• Communicate effectively with the IT organization, project, and application development teams, management and business personnel.
• Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.
• Bachelor’s degree plus 5 or more years of experience in systems administration (or equivalent experience).
• Driver's License.
• Must possess a valid level one fingerprint clearance card issues pursuant to A.R.S. §36-113.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
The State of Arizona provides an excellent comprehensive benefits package including:
• Affordable medical and dental insurance plans
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
• 10 paid holidays per year
• Wellness program and plans
• Life insurance
• Short/long-term disability insurance
• Defined retirement plan
• Award winning infant at work program
• Credit union membership
• Transit subsidy
• ADHS Student Assistance Pilot Program
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.
The State of Arizona is an Equal Opportunity/ Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing steven.santiago@azdhs.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements
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