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TECHNICAL SERVICES COORDINATOR

  • 507562
  • PHOENIX
  • SUPREME COURT
  • Full-time
  • Closing at: May 26 2022 at 23:55 MST

To apply for this position, you must use the following link. 

https://azcourts.hrmdirect.com/employment/job-opening.php?req=2029795&&&nohd#job

Other applications will not be considered. 

JOB TITLE:
Technical Services Coordinator

JOB #:
2571

OFFICE:
Clerk of the Court

HIRING SALARY:
$52,990.00 annualized

CLOSING DATE:
All positions are open until filled.

EMPLOYEE REFERRAL PROGRAM:
This position is eligible for an employee referral incentive payment of $1,000.00 (conditions apply).

POSITION SUMMARY:

This position performs highly responsible work involving the technology and the automation systems used by the Clerk’s Office. Under the direction of the Clerk of the Court, this position’s responsibilities include planning and implementation of IT projects in the office, developing educational materials and conducting training of court staff regarding technology and automation systems that are primarily used by Supreme Court staff.

Some essential functions of the position include:

  • Serves as Clerk’s Office liaison to AOC staff and vendors for technology projects and ongoing technology matters.
  • Coordinate’s software change requests and testing with the Clerk’s Office, Court of Appeals Clerk’s Office and AOC.
  • Analyzes Clerk’s Office business processes, makes recommendations to the Clerk and Operations Manager.
  • Develop standardized forms and reports in case management software.
  • Develop complex court business requirements into detailed testing scripts.
  • Conducts formal and informal training of justices and their staffs, clerks, and staff attorneys regarding IT programs primarily used by those offices.
  • Develops and maintains educational materials and user manuals.
  • Acts as a resource for other Deputy Clerks in areas of the Technical Services Coordinator’s expertise.

This position may offer the ability to work remotely, based upon the department's business needs and continual meeting of expected performance measures.

Public Service Loan Forgiveness (PSLF) Program qualified employer.

MINIMUM REQUIREMENTS:

This position requires a high school diploma or equivalent and four years’ experience working in a court system or similar environment, or four years’ experience in business analysis, information/database systems management or similar responsibilities; or any equivalent combination of the above experience and training. Demonstrated ability to fully analyze project proposals and to methodically develop and implement projects, as well as the ability to ability to accommodate changes in responsibilities, duties and procedures. This position also requires experience as a team lead or project manager, sound judgement and decision making to effectively prioritize projects and meet deadlines. Additionally, this position must be able to perform administrative and technical work independently with minimal supervision.

SELECTION PROCESS:
Applicants must be currently authorized to work in the United States on a full-time basis. Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview.  Requests for a special accommodation to participate in the interview process should be made at the time you are contacted to schedule an interview.  The Selection Process may include first and/or second round panel interviews.  This is a Regular, Full-time, Exempt position.

BENEFITS:                                     

The Arizona Supreme Court offers a comprehensive benefits package to include:

  • Accrued vacation pay and sick leave
  • 10 paid holidays per year
  • Health and dental insurance
  • Retirement plan
  • Life insurance and long-term disability insurance
  • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
  • By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. The Court may terminate a remote work agreement at its discretion.

RETIREMENT:

  • Positions in this classification participate in the Arizona State Retirement System (ASRS).
  • Please note, enrollment eligibility will become effective after 27 weeks of employment.

The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.