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  • 510277
  • Full-time
  • Closing at: Aug 12 2022 at 11:00 MST


Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.

DES serves more than 3 million Arizonans. Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.


Division of Business Services

Office of Professional Development

Job Location:

Address: 1990 West Camelback Road, Phoenix, Arizona 85015 

Posting Details:

Salary: $63,000 - $67,000

Grade: 22

Closing Date: 08/12/2022

Job Summary:

The Division of Business Services, Office of Professional Development is seeking an experienced and highly motivated individual to join our team as the Division of Child Care Training Manager.

Job Duties:

The position manages all aspects of planning, implementing, and evaluating the delivery of the Division's training and employee development program for all Division of Child Care (DCC).

  • In conjunction with the DCC Design Manager, analyzes training needs and manages training projects.
  • Establishes goals and plans for Division training, and coordinates with outside sources to meet organizational training needs.
  • Implements the Office of Professional Development (OPD) standards for measurement and audit of all instructional training to ensure standards are adhered to and products have impact.
  • Coaches the training delivery professionals within DCC.
  • Produces reports.
  • Serves on or leads various committees and teams with impact to the Division.
  • Conducts and attends meetings with staff, managers, and all other outside sources are needed.
Knowledge, Skills & Abilities (KSAs):
  • Knowledge of training standards, procedures, and policy development.
  • Knowledge of principles of adult learning.
  • Knowledge of principles of employee development.
  • Knowledge of the nature of the learning process.
  • Knowledge of trends in employee development.
  • Knowledge of administrative, management, and behavioral theory and practices.
  • Knowledge of problem-solving and continuous improvement theories and practices.
  • Skill in strategically planning, organizing, and coordinating the execution of training programs.
  • Skill in evaluating and improving training programs.
  • Skill in identifying creative learning and development solutions that meet stated business outcomes.
  • Skill in thinking strategically.
  • Skill in managing projects.
  • Skill in establishing and maintaining effective working relations with individuals, groups, and representatives of diverse agencies; supervise.
  • Skill in speaking and writing effectively.
  • Ability to adapt (maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to new work structures, processes, or requirements or to work within a new culture).
  • Ability to focus on customers (making customers and their needs a primary focus of one's actions, and developing and sustaining productive customer relations).
  • Ability to show initiative (takes prompt action to accomplish objectives and goals beyond what is required; being proactive).
  • Ability to time management (effectively managing one' time and resources to ensure that work is completed efficiently).
  • Ability to work standards (sets high standards of performance for self; assumes responsibility and accountability for successfully completing assignments or tasks, self imposing standards of excellence rather than having standards imposed).
Selective Preference(s):
  • Three or more years of experience managing policy, training, and/or curriculum development staff job functions and two or more years of experience in supporting training units overall.
  • Bachelors in Learning and Development, Education, English, Instructional Design, Public Administration, or similar subject.
Pre-Employment Requirements:
  • Successfully complete the Electronic Employment Eligibility Verification Program
    (E-Verify), applicable to all newly hired State employees.
  • Successfully pass background and reference checks; employment is contingent
    upon completion of the above-mentioned process and the agency’s ability to
    reasonably accommodate any restrictions.
  • The position will require the possession of and ability to retain a current, valid
    state-issued driver’s license appropriate to the assignment. Employees who drive
    on state business are subject to driver’s license record checks, must maintain
    acceptable driving records, and must complete any driver training (see Arizona
    Administrative Code R2-10-207.12). Individuals may be required to use their
    personal motor vehicle.

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

- Career Advancement & Employee Development Opportunities
- Flexible schedules to create a work/life balance
- Tuition Reimbursement
- Participation in the Arizona State Retirement System (ASRS)
- 10 paid holidays per year
- Stipend Opportunities
- Infant at Work Program
- RideShare and Public Transit Subsidy
- Affordable Medical, Dental, and Vision
- Life and Disability Insurance

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


State employees are required to participate in the Arizona State Retirement System (ASRS), the State-sponsored retirement contribution plan, and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines, and effective dates.

Contact Us:

Apply through azstatejobs.azdoa.gov. For information contact Bernetta Johnson at (602) 542-2111 or email BernettaJohnson@azdes.gov.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-542-2111. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.