As the lead Training Officer for the MVD In-Office training program in their region, this position is responsible for developing and providing training, coaching, constructive guidance and technical support to the On-the-Job Trainer (OJT) in the field offices and is the initial point of contact to answer any questions for the OJT staff. Depending on business needs, up to 50% of this job may be remote. In-state travel is required and may include overnight stays for weeks at a time.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Travels around to various MVD offices to provide coaching, training and technical support to OJT trainers through one-on-one coaching sessions, regular training meeting, and OJT train-the-trainer sessions. Oversee OJT staff to ensure trainers are utilizing the most current training methods and materials. Provide guidance as needed and participate in regional huddles, business review meetings, problem solving review and innovation meetings.
Assess the effectiveness of the training program and partner with Division management to identify and implement ways to improve overall training. Communicate changes in training to the OJT staff. Facilitate training for new employees based on the agency's requirements and needs.
In partnership with MVD Training Academy, Learning & Development Center (LDC) and Leadership & Professional Development (LPD) creates standardized training, validates training material and solidifies delivery method(s). Creates stand-alone training sessions for monthly in-service and conducts training classes as needed.
Knowledge of:
• Principles of employee training, the nature of the learning process, trends in employee training and training strategies and methods.
• Administrative and management theory and practices.
• Strong knowledge of the different methodologies used to deliver training (i.e., Go To Meetings, Web Ex, Video Teleconferencing, Classroom, etc.).
• Strong knowledge of the MAX System
Skills in:
• Strong analytical, oral and written communication skills.
• Strong customer service, team building, training and facilitating skills.
• Strong data entry and retrieval, data research and problem resolution skills.
• Classroom presentation skills, problem resolution.
• Proficient in Google Workspace.
Ability to:
• Multi-task and do complex analytic work.
• Communicate effectively verbally and in writing.
• Successfully initiate and maintain complex and difficult relations with employees and customers.
• Self-motivate.
• Understand the concept of the learners capabilities, achievements, strengths, weakness, background and interests of the learner and to evaluate the effects of their training.
• Highly innovative and creative in developing and delivering training materials that effectively communicates the information to students in an engaging way.
• Conduct the entire curriculum in the amount of time allotted for the training.
• Develop training materials.
3+ years of experience with the MAX system. Three to five years of experience in adult learning development. Bachelor's degree in education, adult education or related field from an accredited college or university and three years of experience in the training field.
Valid Driver's License
Background Clearance
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
The Arizona Department of Administration offers a comprehensive benefits package to include:
• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Mandatory participation in the Arizona Retirement System (ASRS) is required.
For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at srecruitment@azdot.gov or phone call at (602) 712-8188 option 2.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712-8188 option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements
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