DEPARTMENT OF REVENUE

Division of Taxpayer Services

1600 W Monroe Street, Phoenix, AZ

Salary: $24.03 Hourly 

Grade: 21

Closing Date: 

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Revenue (ADOR) our mission is to Serve Taxpayers! ADOR is looking for individuals who are committed to service, community, and teamwork. To learn more about ADOR please visit azdor.gov. Come Join the ADOR Team!

The Transaction Privilege Tax (TPT) Auditor 3 is responsible for performing audits and refund reviews for all taxing jurisdictions subject to transaction privilege and use tax, and reviewing various state/city/town tax issues from simple to average complexity. This role determines tax liabilities involving transaction privilege, excise, and use taxes, and prepares working papers and recommendations for the final audit memorandum. This role will be responsible for conducting occasional field audits, which may require in and out of state travel, up to two weeks in duration.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

          Audit Reviews

• Conducts simple to average complex audit and refund reviews involving the accurate calculation and application of tax laws, rules and regulations, policies, and procedures of the department in a consistent manner to all taxpayers:
  
• Accurate and timely examinations of audits based on information requested through correspondence with taxpayers and/or changes in calculations resulting from information provided regarding the audit
  
• Inspects and examines returns, makes determinations, and recommends return of audits
  
• Elicits clarifying information, accepts evidence, evaluates both testimony in a written decision, and prepares case files if/as necessary
  
• Fully documents audits to support the department's position and maintain the audit file in an orderly manner
  
• Prepares work papers, audit reports, and weekly reports
  
  Research & Analysis
  
• Researches complicated issues and resolves taxpayer appeals timely, fairly, accurately and consistently
  
• Explains audit adjustments and conclusions to taxpayers and/or representatives
  
• Discusses audit adjustments and positions with taxpayers and/or representatives
  
• Educates taxpayers in tax law, rules and regulations and ensures taxpayer compliance through the audit process.
  
  Field Audits
  
• Conducts in-person, in- and out-of-state field audits, as assigned
  
  Agency/Department Compliance & Continuous Improvement
  
• Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities.
  
• Actively contributes to team and individual effectiveness through the following:
  
• Attends staff meetings and huddles of work unit or district; and may cascade and track information as indicated
  
• Completes all required training in a timely manner.
  
• Participates in assigned work teams as appropriate.
  
• May complete periodic metrics, projects, huddle boards and reports as requested.
  
• Prepares for and actively participates in 1:1 coaching with supervisor
  
• Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); and provides recommendations for process improvement, and engages in continuous improvement efforts as assigned.

          Knowledge

• Knowledge of transaction privilege and use tax laws, policies, and procedures
  
• Knowledge of applicable state, city, and town tax codes
  
• In-depth knowledge of auditing methods, systems, standards, and procedures
  
• General knowledge of generally accepted accounting principles (GAAP)
  
• General knowledge of generally accepted accounting standards (GAAS)
  
  Skills
  
• Strong communications skills, to include verbal, written, and active listening with the ability to convey tax related terminology and information in layman's terms
  
• Strong mathematical computation skills such as addition, subtraction, multiplication, division, percentage, and averages
  
• Effective organization and time management skills
  
• Strong interpersonal skills and demeanor
  
• Proficient in the use of a PC/laptop in a Windows environment; in the use of the Internet; and in the use of Google Suite applications such as
• Gmail, Sheets, Docs, and Drive
  
• Strong proficiency and skill in the use of Microsoft Excel, especially PivotTables
  
• Proficient in the use of tax reporting and accounting systems
  
  Abilities
  
• Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
  
• Ability to interpret and apply federal and state tax laws to audit reviews
  
• Ability to work with a high degree of autonomy and also participate collaboratively as part of a team
  
• Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
  
• Ability to understand and solve problems by applying strong analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed.
  
• Ability to travel up to 5% of the time both in-state and out-of-state for trips of up to 2 weeks in length
  
• Willingness and ability to embody ADOR’s core values of Do the Right Thing, Commit to Excellence, and Care About One Another

The ideal candidate for this position will have:

• Minimum two (2) years’ related experience as an Auditor, or equivalent experience
  
• Bachelor's Degree in Accounting or closely related field
  
• Experience with Continuous Improvement/LEAN
  
• Bilingual in English and Spanish
  

The final candidate will be required to abide by the the following pre-employment checks:
-Employment Verification and Reference Checks
-State and Federal Criminal Background Check, including fingerprinting
-Arizona Tax Filing Records Check
-If applicable, ASEDRA Authorized Driver Identification Check

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Revenue offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
  
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
  
• 10 paid holidays per year
  
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
  
• Sick time accrued at 3.70 hours bi-weekly
  
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
  
• Deferred compensation plan
  
• Wellness plans
  
• Tuition Reimbursement
  
• Stipend Opportunities
  
• Infant at Work Program
  
• Rideshare and Public Transit Subsidy
  
• Career Advancement & Employee Development Opportunities
  
• Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact tartenian@azdor.gov

*The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.