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  • 507294
  • Full-time


The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located throughout the state of Arizona, with its central office located in Downtown Phoenix. DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect.


Learning & Development

Job Location:

3550 N. Central Avenue 2nd Floor

Phoenix, AZ 85012

Posting Details:

Salary: $53,300 

Grade: 21

Closing Date: Open until filled

Job Summary:

The Department of Child Safety is in search of an individual who has the ability to learn and deliver training related to new laws, policies, social work practice, and ongoing technical changes.

The Training Officer III will provide a full spectrum of professional staff development and training activities to internal customers and external stakeholders throughout the state of Arizona.

Bi-Lingual Stipend

DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam.  Qualifying employees will receive a $500 annual stipend paid in equal increments. 

 If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work at DCS!

Job Duties:

- Participates in preparation, review, coordination, and delivery of training programs/sessions
- Learns and delivers a wide variety of training curricula to DCS employees in a rapidly changing environment
- Ensures that coverage is provided for training sessions
- Troubleshoots technological equipment during trainings
- Sets up movement and adjustment of training technology equipment such as LCD (Proxima)
- Confers and collaborates with supervisors and other staff on the development and delivery of trainings
- Attends and represents the department at meetings, seminars and conferences
- Prepares data and a variety of reports
- Provides feedback to supervisors, management staff and curriculum developers
- Demonstrates and maintains classroom management of 25-50+ participants
- Performs other duties appropriate to the assignment

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- State child welfare-related laws and judicial decisions
- Department policies and procedures, including current practices in the field, child welfare practice initiatives, and social work best practices related to child welfare

Skill in:
- Verbal and written communication
- Establishing and maintaining interpersonal relationships and working with diverse groups
- Effective classroom management techniques
- Distance learning development
- Training-related technologies including learning management systems
- Common software packages such as Word, Excel and PPT
- Delivering training in a way that engages the audience, conveys the concepts, and responds to questions that are asked

Ability to:
- Plan, organize and coordinate training programs
- Learn principles of adult learning theory and adult training
- Learn methods of conducting, evaluating and auditing training
- Understand the organizational structure of the department
- Interpret, analyze and adapt to people and situations
- Problem Solve
- Create and innovate
- Take initiative
- Present presentations

Selective Preference(s):

- Bachelor's or Master's degree in social work, psychology, public administration or another social or behavioral science AND one (1) year experience in training
- Another acceptable field of study from an accredited college or university AND one (1) year experience in training
- 3 or more years of experience with DCS/CPS families as a CPS Specialist or Supervisor

Pre-Employment Requirements:

In-state travel is required. Requires the possession of, and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12).

Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.

Must be able to secure and maintain an Arizona Fingerprint Clearance card.

Must be able to secure and maintain clearance from the CPS Central Registry.


As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!

Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.
We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Positions in this classification participate in the Arizona State Retirement System (ASRS).

Enrollment eligibility will become effective after 27 weeks of employment.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-2903.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.