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UNIT CLERK

  • 525468
  • PHOENIX
  • DEPT OF HEALTH SERVICES
  • Full-time

DEPT OF HEALTH SERVICES

The Arizona State Hospital (ASH) provides inpatient psychiatric care to persons with serious mental illness who need long-term behavioral health care. ASH promotes hope and wellness for our patients and creates opportunities to participate in planning, delivering and evaluating services that assist with recovery. Treatment is individualized with goals that focus on education about an illness, instilling hope and improving one's overall quality of life. The Arizona State Hospital has a wide range of positions available, from our direct care staff, Nurses and Behavioral Health Technicians to Social Workers, Rehabilitation Specialist and Security to name a few. The Arizona State Hospital also offers 12 hour shifts for our Direct Care staff as well as some alternative work schedules, flexible hours for non-direct care staff. We offer a robust benefit package, including the ADHS Student Loan Assistance Program where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

UNIT CLERK

Job Location:

Address:  (Recruiter to key in)  Division/Unit Name
Address, City, ST ZIP

Posting Details:

Salary: $36,110 

Grade: 15

Closing Date: 

Job Summary:

This position provides administrative support at the direction of the Psychiatric Nurse Unit Manager and/or the Assistant Nurse Executive Officer.

This position is available for remote work on a full-time basis within Arizona (including virtual office arrangements).
OR
This position may be available for remote work within Arizona (# days per week in the office/hoteling).
OR
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Prepares memos, summaries, and reports
Making copies, keeps unit forms organized, current, and available
Records, transcribes, and distributes unit meeting minutes
Answers phone calls and refers to appropriate department and/or enters appropriate information (sick calls, pick up shifts, ect.) on appropriate tracking system
Help to maintain registry files and keep up to date for the staffing office.
Infotronics and ABS updates when staff call off or pick up an extra shift.
Communicate with other departments when staff call off or are not current on requirements.
Participates in the admitting process by notifying assigned treatment team members, communicating with the admissions office and obtaining the health record.
Organizes patient information related to outpatient appointments and assembles patient information for discharge packet.
Provides assistance to other units at the Hospital in the absence of their Nursing Unit Clerk.
Monitors unit compliance with regulatory agency and infection control standards
Keeps accurate and orderly files
Maintains policy and protocol manuals.
Obtains signatures for laboratory tests and maintains laboratory book on the unit
Other duties as assigned as related to the position (typically 5% - 10%)

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
-Composition of the health record.
-Policies and procedures related to patient
confidentiality.
-Laboratory requisitions/protocols.
-Patient clinic appointments.
-Performance Management (PM), and
Continuous Quality Improvement (CQI) and
Lean methodologies.
-Computer programs (excel, microsoft,
google)
-Infotronics

Skill in:
-Assertive communication.
-Gathering patient information for
appointments, discharge, etc.
-Organizing and ordering office supplies and
forms.
-Taking minutes for unit meetings.
-Organization
-Time management

Ability to:
-Address customers in a helpful and
courteous manner.
-Handle multiple requests, ability to multitask.
-Recognize situations that require
supervisory assistance and report them
promptly.
-Support a diverse multi-cultural workforce
that reflects the community, promotes equal
opportunity at all levels of public
employment, and creates an inclusive work
environment that enables all individuals to
perform to their fullest potential free from
discrimination.

Selective Preference(s):

High School Diploma or GED, or similar credential is required and at least two years of administrative support experience. Preference will be given to candidates with administrative support experience in a hospital or correctional setting

Pre-Employment Requirements:

Drivers License

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

Contact Us:

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 220-6462. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements