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  • 510173
  • Full-time



The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Unit Clerk

Arizona State Hospital

Job Location:

Address:  501 N. 24th Street, Phoenix, AZ 85008

Posting Details:

Salary: $16.43 - $17.61

Grade: 15


Job Summary:

This position provides administrative support at the direction of the Psychiatric Nurse Unit Manager and/or the Assistant Nurse
Executive Officer.

Job Duties:

- Prepares memos, summaries, and reports; making copies, keeps unit forms organized, current, and available; records, transcribes, and distributes unit meeting minutes; Answers phone calls and refers to appropriate department and/or enters appropriate information (sick calls, pick up shifts, etc.) on appropriate tracking system.

- Help to maintain registry files and keep up to date for the staffing office. Infotronics and ABS updates when staff call off or pick up an extra shift. Communicate with other departments when staff call off or are not current on requirements.

- Participates in the admitting process by notifying assigned treatment team members, communicating with the admissions office and obtaining the health record. Organizes patient information related to outpatient appointments and assembles patient information for discharge packet.

- Provides assistance to other units at the Hospital in the absence of their Nursing Unit Clerk.

- Monitors unit compliance with regulatory agency and infection control standards; Keeps accurate and orderly files; Maintains policy and protocol manuals.

- Obtains signatures for laboratory tests and maintains laboratory book on the unit.

- Other duties as assigned as related to the position (typically 5% - 10%)

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Composition of the health record.
- Policies and procedures related to patient confidentiality.
- Laboratory requisitions/protocols.
- Patient clinic appointments.
- Computer programs (excel, Microsoft, google).
- Infotronics.
- Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.

- Assertive communication.
- Gathering patient information for appointments, discharge, etc.
- Organizing and ordering office supplies and forms.
- Taking minutes for unit meetings.
- Organization.
- Time management.

- Address customers in a helpful and courteous manner.
- Handle multiple requests, ability to multitask.
- Recognize situations that require supervisory assistance and report them
- Support a diverse multi-cultural workforce that reflects the community, promotes equal
opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Selective Preference(s):

High School Diploma or GED, or similar credential is required and at least two years of administrative support experience. Preference will be given to candidates with administrative support experience in a hospital or correctional setting.

Pre-Employment Requirements:

- A State Hospital employee must be able to obtain a valid Level One Fingerprint Clearance Card pursuant to A.R.S. § 41-1758.07
- Driving is required for State Business
- Employees who drive on state business require possession of and the ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records and must complete any driver training (See Arizona Administrative Code R2-10-207.12).


The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

Contact Us:

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.