This position provides in-person and virtual counseling services to service members, veterans, eligible dependents and their survivors to ensure receipt of federal and state veteran related benefits under existing laws. This position is located in the AZ State Veterans Home Flagstaff AZ. Duties include assisting clients with applying for compensation, pension, burial, education, home loan guaranty certificate, medical and other federal and state benefits; initiating appeals pertaining to U.S. Department of Veterans Affairs (VA) decisions; applying for survivors' benefits; applying for Special Monthly Compensation (SMC) benefits; submitting requests for military service and medical records; assisting with military discharge upgrades; visiting clients in their homes, hospitals, nursing facilities, prisons, veterans' courts and other institutions in order to provide veteran benefit assistance to those requiring special accommodations, when approved by supervisor; and performing other job-related duties as assigned. This position requires the ability to become accredited by the VA. This position requires participation in the Arizona Management System (AMS), including learning, implementing and monitoring AMS methods, and using AMS concepts and tools for problem solving and continuous work/process improvements and efficiency. This position requires participation in outreach events as assigned, and requires driving on state business with occasional overnight or longer stays.
The Arizona Department of Administration offers a comprehensive benefits package to include:
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
The State of Arizona is an Equal Employment Opportunity Employer.