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VISUAL ANALYTICS MANAGER

  • 509917
  • PHOENIX
  • DEPT OF HEALTH SERVICES
  • Full-time

DEPT OF HEALTH SERVICES

COME WORK WITH US! The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

VISUAL ANALYTICS MANAGER

DEPARTMENT OF HEALTH SERVICES

Job Location:

Address:  150 N. 18th Avenue, Phoenix, AZ 85007

Posting Details:

Salary: $93,000 - 96,304

Grade: 28

Closing Date: OPEN UNTIL FILLED

Job Summary:

A Career in Public Service Awaits You, Come Join our Business Intelligence Team !

Your Talent, Our Mission: To promote, protect, and improve the health and wellness of individuals and communities in Arizona.

What You'll Do:

As the Visual Analytics Manager, you will be responsible for providing oversight and coordination for the planning, development, maintenance, and enhancement of Tableau utilization and other visual analytic tools at the Arizona Department of Health Services.

You will ensure that the continued adoption of Tableau across the agency is well organized and supported and will work towards enhancements across several areas, including system functionality, analytics best practices, and building a supported user community.

The Visual Analytics Manager will work with many programs across the agency, including with Information Technology Services, to maintain server functionality and user permissions; will build on and develop governance policies, best practices, and useful resources and training materials; will assist programs with Tableau adoption; and will lead the team of internal Tableau developers.

You'll also be responsible for personnel management of direct reports, budget management, and grant reporting obligations for sources of funding associated with project activities.

Job Duties:

-Establishes schedules, sets priorities, provides support/direction, and deals with admv issues as needed; trains staff on operational procedures and troubleshooting techniques; coaches team members on performance, completes employee performance evaluations, and recommends pay actions; decisions are guided by policies, procedures, and business plan; receives guidance and oversight from manager.
-Acts as primary liaison between Information Technology department and multiple business units, coordinates system requirements gathering, development, testing, implementation, maintenance, and enhancements to agency data visualization tools, including designs, delivering, and coordinates end-user training and associated resource materials for Tableau developers or other agency program staff.
-Evaluates Tableau and data visualization needs of the agency, determine optimal solutions to meet these needs, and improve workflow processes, including the maintenance of user groups and user accounts, in support of business units using Tableau.
-Ensures coordination with user groups and calls with system users to develop system policies and procedures, elicit feedback, and identify system areas for improvement.
-Write grant proposals, progress reports, and other applications to ensure continued funding for system implementation, maintenance, and enhancements. Works with agency operations support units to maintain budgets and ensure program resources are properly funded and procured.
-Writes standards, policies, and procedures surrounding visual analytics and Tableau utilization throughout the agency.
-Keeps abreast of new technologies and functionalities for visual analytics including Tableau Server and Tableau Desktop.
-Provides design support for the development of business intelligence solutions

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Current Tableau Desktop and Tableau Server functionality.
- Strategies and best practices for effective data visualization.
- Business operations and practices for using Active Directory groups to manage user groups.
- Applicable laws, rules, and policies regarding security, privacy, and confidential data management.
- Statistical and business analysis.
- IT life cycle and information system design.
- Qualitative and quantitative techniques for analyzing and measuring program/project efficacy.
- Project management disciplines and techniques.
- Performance Management (PM), Continuous Quality Improvement (CQI), and Lean methodologies.

Skill in:
- Developing effective Tableau dashboards and providing technical assistance for dashboard development to business partners.
- Using Tableau Server to manage user groups.
- Using Tableau Server to manage, maintain and organize dashboard content for a large agency.
- Developing training materials and documentation for internal and external partners.
- Working with a team to develop governance policies and procedures.
- Effectively communicating data to both professional and lay audiences.
- Performing analytic functions, including workflow and statistical analysis.
- Oral and written communication.
- Monitoring contractors, contracts, and budgets.
- Communicating with informaticians, IT system developers, software vendors, epidemiologists, and system users.

Ability to:
- Collaborate with others throughout the agency to support using Tableau to meet program needs.
- Provide leadership to a team.
- Present ideas visually, orally, and in writing clearly, concisely to partners and stakeholders.
- Plan, organize, and prioritize projects.
- Evaluate the information and make recommendations.
- Assess stakeholder and end-user information needs.
- Promote the use of business intelligence to make effective business decisions.
- Establish and maintain effective working relationships.
- Collaborate with IT/BI and program staff to achieve shared goals.
- Perform analysis and evaluation.
- Engage with diverse audiences and stakeholders.
- Demonstrate continuous effort to improve operations and streamline work processes.
- Hire, train, supervise, manage and evaluate technical staff.
- Estimate time and funding for planning purposes.
- Supervise small to medium teams.
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Selective Preference(s):

Bachelor's degree in epidemiology, informatics, or related field and 6 years experience working with health data and/or in the gov. sector in a data analysis role. A master's degree may substitute for 1 year of experience. Pref. given to candidates with Tableau Server and/or Tableau Desktop exp. Tableau certification (Certified Associate/Certified Prof. or equivalent) is a plus.

Pre-Employment Requirements:

Employees who drive on state business require possession of and the ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records, and must complete any driver training (See Arizona Administrative Code R2-10-207.11).


Must possess a valid level one fingerprint clearance card issued pursuant to A.R.S.41-1758.07 or must apply for a level one fingerprint clearance card within seven working days after beginning employment. You will be required to pay an $8.25 fee for fingerprint screening. If hired, you will be able to request reimbursement of the $8.25.

 

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

Contact Us:

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.