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  • 507886
  • Full-time


Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.

DES serves more than 3 million Arizonans. Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.

Division of Employment and Rehabilitation Services (DERS)
Rehabilitation Services Administration (RSA)

Job Location:

Address:  11420 N. 19th Avenue, Phoenix, AZ 85029

Posting Details:

Salary: $44,100.00 - $50,400.00 (Annually) 

Grade: 20

Closing Date: Open until sufficient resumes received

Job Summary:

Would you like to be part of an amazing culture that helps Arizonans reach their full potential through temporary assistance? The Arizona Department of Economic Security (DES) is looking for individuals that are committed to service, community, and teamwork.

The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) performs an integral role in improving Arizona’s workforce by assisting individuals who are unemployed or underemployed, and those with barriers, to prepare for and obtain meaningful employment. DERS supports Arizona employers with recruitment assistance by connecting them to a skilled workforce.

We are seeking an experienced and highly motivated individual to join our team as a Vocational Rehabilitation Counselor with the Rehabilitation Services Administration (RSA). This position will report to the Supervisor/Program Manager and provides vocational rehabilitation counseling and guidance to individuals with disabilities to address impediments to employment and gain the skills to enter, gain, or retain employment.

Based on your qualifications, you will be placed in one of the following tiers:

• Entry Vocation Rehabilitation Counselor
Bachelor's degree in a field of study reasonably related to rehabilitation counseling or another field that reasonably prepares individuals to work with individuals with disabilities and employers and two years of experience working with individuals with disabilities.

• Intermediate Vocation Rehabilitation Counselor
Master's degree in a field of study closely related to rehabilitation counseling and one year of experience working with individuals with disabilities.

• Senior Vocation Rehabilitation Counselor
Meets Intermediate credential requirements plus has a Certified Rehabilitation Counselor (CRC) certification.

Annual salary is commensurate with education and qualifications, ranging from $44,100.00 to $50,400.00

Job Duties:

Entry Vocational Rehabilitation Counselor
• Introduces clients to the vocational rehabilitation program including program eligibility criteria and client’s right and responsibilities.
• Reviews client’s medical and/or psychological information to identify employment needs and goals as well as available services and resources.
• Provides vocational counseling, career exploration, and labor market exploration to determine suitable employment goals.
• Meets with clients on one on one basis to problem solve and establish or modify an Individualized Plan for Employment (IPE).
• Provides case management and maintains regular contact with clients, service providers, and collaborative programs, and assess services and IPE progress.
• Manages fiscal resources including authorizing, reviewing, and payment of services.

Intermediate Vocational Rehabilitation Counselor
• Same duties as listed above and the following duties:
• Provides case management to clients with complex needs and goals.
• Serves as program liaison for specialized groups.
• Provides guidance to Entry Vocational Rehabilitation Counselors.

Senior Vocational Rehabilitation Counselor
• Same duties listed above and the following duties:
• May serve as back up to the Rehabilitation Supervisor.
• Provides case management to clients with high complexity level.

Knowledge, Skills & Abilities (KSAs):

• Knowledge of Federal and State laws, statutes, rules, regulations pertaining to vocational rehabilitation services.
• At least one year of case management experience.
• Experience working with individuals with disabilities.
• Broad knowledge of physical, mental, and cognitive disabilities.
• Familiar with referral and community resources.
• Understands computer access technology and assistive aids & devices.
• Knowledge of occupational opportunities and labor market trends.
• Ability to motivate clients in achieving goals.
• Effective oral and written communication.
• Strong time management skills.
• Resourceful and problem solver.
• Excellent interpersonal skills.

Selective Preference(s):


Pre-Employment Requirements:

• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• Arizona Level 1 Fingerprint Clearance Card
• The position will require the possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.12). Individuals may be required to use their personal motor vehicle.
• Be subject to a search of Child Protective Services Central Registry and Adult Protective Services pursuant to A.R.S. 46-459
• Please see the qualifications tiers listed above.


We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.
-Affordable Health, Dental, Vision and Life and Disability Insurance
-10 holidays per year
-Paid Vacation and Sick time off - start earning it your 1st day
-Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)
-Contribute to, and participate in the Arizona State Retirement System
-Ride Share and Public Transit Subsidy
-Career Advancement Opportunities
-Tuition reimbursement

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work, you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please call (480) 204-2707 or email daisyrhodes@azdes.gov.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 204-2707 or email daisyrhodes@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.