DEPARTMENT OF ECONOMIC SECURITY

Address:  Division of Developmental Disabilities (DDD)
1789 West Jefferson Street, Phoenix, Arizona 85007

Salary: $42,000-$44,000 

Grade: 17

Closing Date: September 14, 2025

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Volunteer Coordinator with the DDD CARES Administration. This position focuses on ensuring sufficient volunteers for the DDD Program Review Committees (PRC), Independent Oversight Committees (IOC), and other councils and committees associated with DDD.

DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Essential Duties and Responsibilities include but are not limited to:

• Recruiting, supporting volunteers with required applications, tracking completion of required initial and ongoing training, tracking the volunteers hours, and collaborating with the DES Volunteer Engagement Center for enrolling volunteers and ensuring background check completion. Ensuring sufficient volunteers for the DDD PRC, IOC and other councils and committees.
• Lead planning and implementing the DDD Holiday Program statewide by identifying sponsors, outreach to support coordinators to identify members and families for the program, matching sponsors with requesters, coordinating the receipt of the holiday experience with the support coordinator and sponsor for the member and family.
• Monitors public websites and internet platforms to identify potential volunteers, conduct outreach to community groups, attend meetings, interviewing and speaking to potential volunteers, and composes correspondence/brochures to share within the community of volunteer opportunities; explaining state and DDD programs and procedures of councils and committees to potential volunteers.
• Collaborate with councils and committees to provide volunteer recognition activities. Collaborate with the DDD community engagement team to develop community resources which impact DDD members and families. Develop, distribute, and track donated resources and compose and send donation acknowledgment letters.
• Maintain and provide accurate and timely monthly, quarterly, and annual reports of activities to Central Office or as requested by DDD leadership.
  

Knowledge in:

• Developmental Disabilities programs and service systems in Arizona
• Family Support principles
• Resources and benefits available in communities throughout the state
• Current trends, resources, and information related to volunteerism
•  Marketing a volunteer program
• Quality customer service
• Federal, State and DDD policies and procedures related to DDD councils and committees and volunteer requirements

Skills In:

• Cultural competence and community awareness
• Interpersonal Relationships
• Planning and collaboration
• Proficient in Google and Microsoft suites
• Time management and organization
• Public speaking and marketing
• Volunteer retention techniques and recognition practices
• Maintaining measurable objectives and outcomes

Ability to:

• Effectively manage a wide variety of tasks, projects, and responsibilities
• Develop and maintain relationships with other volunteer organizations within the area
• Work a flexible schedule when needed
• Design and maintain volunteer requirements based upon work assignments
• Use effective communication: Verbally and written
• Best practices in volunteer program management

The ideal/preferred candidate for this position will have:

• Three or more years of successful work experience in social services or volunteer program management or a related field, with public speaking experience

• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to Driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operated a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) (R2-10-201.11).
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by the State of Arizona, please visit our benefits page.

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Stacie Austin at 602-908-6208 or saustin@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-908-6208 or saustin@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.