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  • 502517
  • Full-time


Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.

DES serves more than 3 million Arizonans Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.


Division of Employment & Rehabilitation Services

Job Location:

Address:  3262 Bob Drive, Prescott Valley, Arizona 86314

Posting Details:

Salary: $35,239.36 

Grade: 16

Job Summary:

The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) performs an integral role in improving Arizona’s workforce by assisting individuals who are unemployed or underemployed, and those with barriers, to prepare for and obtain meaningful employment. DERS supports Arizona employers with recruitment assistance by connecting them to a skilled workforce.

We are seeking an experienced and highly motivated individual to join our team as a Workforce Specialist 3 with the Workforce Development Administration (WDA). This position is responsible for providing a wide range of staff-assisted employment services to applicants and job seekers.

Job Duties:

- Interviewing job applicants to obtain information about job skills and qualifications for job placement.
- Supporting Entered Employment goals.
- Assessing job seeker's work history, skills, knowledge, abilities and interest, to make appropriate job matches and referrals to job openings, training, and support services.
- Discussing career opportunities, and developing employment plans.
- Writing and and entering employer job orders on the Arizona Virtual One Stop (VOS) database system.
- Contacting employers by telephone or email to obtain results of job referrals and to job develop other openings.
- Searching applicant files to locate qualified applicants for referral to job openings.
- Travelling to conduct presentations at orientations and workshops to explain program services and information available within the Workforce Development system, and to represent the program at job fairs, community events, and chamber of commerce functions.
- The Program Service Evaluator 3/Workforce Specialist 3 is the advanced journey level class in the Program Service Evaluator Series. It is distinguished from the Program Service Evaluator 2/Workforce Specialist 2 by the the incumbent's responsibility for serving as a technical expert, or performing lead responsibilities.

Knowledge, Skills & Abilities (KSAs):

- Knowledge of Federal and State employment service laws, regulations, policies and procedures.
- Working knowledge of social, cultural, and economic conditions of the area(s) served, and specialized program knowledge in relation to employment and trainings.
- Knowledge of interviewing techniques, occupations, occupational requirements and impacts, resources and support services in the community, computers and computer software applications.
- Verbal, written, and interpersonal communication skills, public speaking and presentation, problem resolution, decision-making, customer service, policy interpretation, data gathering and analytical skills.
- Ability to establish and maintain effective working relationships.

Selective Preference(s):

Two years' public contact and customer service work experience.

Pre-Employment Requirements:

- High school diploma or G.E.D.

- Applicants for this position will be required to provide a copy of their Arizona Fingerprint Clearance Card, or obtain one prior to receiving a job offer.

- In-state travel is required, and requires the possession of and ability to retain, a valid state-issued driver's license, personal motor vehicle insurance, and a clean driving record. If the employee is required to use their personal vehicle for state business, mileage will be reimbursed.


We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.
-Affordable Health, Dental, Vision and Life and Disability Insurance
-10 holidays per year
-Paid Vacation and Sick time off - start earning it your 1st day
-Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)
-Contribute to, and participate in the Arizona State Retirement System
-Ride Share and Public Transit Subsidy
-Career Advancement Opportunities
-Tuition reimbursement

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please call (480) 737-7516 or email vsapp@azdes.gov.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 737-7516 or email vsapp@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

Equal Opportunity Employer/Program  Under Titles VI and VII of the Civil Rights Act of 1964 (Title VI and VII), and the Americans with Disabilities Act of 1990 (ADA), Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Title II of the Genetic Information Nondiscrimination Act (GINA) of 2008; the Department prohibits discrimination in admissions, programs, services, activities, or employment based on race, color, sex, national origin, age, disability, genetics and retaliation. To request this document in alternative format or for further information about this policy, contact your local office; TTY/TDD Services: 7-1-1. Free language assistance for DES services is available upon request.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.